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Hotel Plaza Kobe

3.5 star property
Escape to serenity at this charming hotel where you can indulge in delicious meals and unwind amidst beautiful gardens.

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Located in Higashinada, Hotel Plaza Kobe offers a serene retreat with two on-site restaurants and a coffee shop/cafe. Relax in the garden or stay connected with free WiFi while enjoying dry cleaning/laundry services, tour/ticket assistance, and wedding services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 45 of 45 rooms

View all photos for Standard Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (For 2 People Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 People Only)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Small Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room with Small Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Corner Twin Room with view bath [Non-Smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Corner Twin Room with view bath [Non-Smoking]

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 2 Single Futons

View all photos for Deluxe Single Room, Non Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (Single Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (Single Use)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Desk
  • Beach view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room Single Use, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room Single Use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room Single Use, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Twin Room with 2 Extra Beds for 4people Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room with 2 Extra Beds for 4people Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Twin Room for 2people, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room for 2people, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room - Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Standard Triple Room - Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
  • Beach view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

KEROKEROKEROPPI Room [No Smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

TUXEDOSAM Room [No smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

POCHACCO Room [No smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for AHIRUNOPEKKLE Room [No smoking/No shoes allowed]

Desk, iron/ironing board, free WiFi, bed sheets

AHIRUNOPEKKLE Room [No smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

BAD BADTZ-MARU Room [No smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

HANGYODON Room [No smoking/No shoes allowed]

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for My Melody Room (No Smoking, No Shoes Allowed)

Bathroom

My Melody Room (No Smoking, No Shoes Allowed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Desk
  • Beach view
  • 44 sq m
  • Sleeps 4
  • 4 Single Beds

Hollywood Twin Room for 2 people use, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple

  • Sleeps 3

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 2

View all photos for Double Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Double Room

  • Sleeps 2

View all photos for Hollywood Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Corner twin room with view bath [non-smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Corner twin room with view bath [non-smoking]

  • Sleeps 2

View all photos for Guest Room With Plaza-Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Guest Room With Plaza-Non Smoking

  • Sleeps 6

Interconnecting Non Smoking

  • Sleeps 2

View all photos for Twin Room with Bath with Ocean View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room with Bath with Ocean View

  • Sleeps 4

View all photos for My Melody Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

My Melody Room (No Smoking, No Shoes Allowed)

  • Sleeps 4

View all photos for TUXEDOSAM Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

TUXEDOSAM Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for BAD BADTZ-MARU Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

BAD BADTZ-MARU Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for HANGYODON Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

HANGYODON Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for POCHACCO Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

POCHACCO Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for AHIRUNOPEKKLE Room (No Smoking, No Shoes Allowed)

Desk, iron/ironing board, free WiFi, bed sheets

AHIRUNOPEKKLE Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for KEROKEROKEROPPI Room (No Smoking, No Shoes Allowed)

Bathroom

KEROKEROKEROPPI Room (No Smoking, No Shoes Allowed)

  • Sleeps 2

View all photos for Twin Room For Active Seniors

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room For Active Seniors

  • Sleeps 2

View all photos for Double Room For Active Seniors

Desk, iron/ironing board, free WiFi, bed sheets

Double Room For Active Seniors

  • Sleeps 2

View all photos for Corner Twin Room With View Bath (for 5 People) [non-smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Corner Twin Room With View Bath (for 5 People) [non-smoking]

  • Sleeps 4

View all photos for Family Suite Room [Non-smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite Room [Non-smoking]

  • Sleeps 4
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About the area

Located in Higashinada, a neighbourhood in Kobe, Hotel Plaza Kobe is near a train station. Port of Kobe and Arima Onsen are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kobe Harborland and Universal CityWalk Osaka. Osaka Aquarium Kaiyukan and Universal Studios Japan are not to be missed. Visit our Kobe travel guide
Map
2-9-1 Koyocho-naka, Higashinada-ku, Kobe, Hyogo, 658-0032

What's nearby

  • Port of Kobe at night, Osaka, Japan
    Port of Kobe
    1 min walk - 0.0 km
  • Aerial view of Kobe City in Rokko Garden Terrace, Mount Rokko, Kobe, Japan; Shutterstock ID 439307617
    Mount Rokko
    35 min drive - 16.5 km
  • Kobe Fashion Museum
    1 min walk - 0.0 km
  • Dekapathos
    4 min walk - 0.4 km
  • Kobe City Koiso Memorial Museum of Art
    9 min walk - 0.8 km

Getting around

  • Island Center Station
    5 min walk
  • Kobe Hanshin Sumiyoshi Station
    6 min drive
  • Osaka (KIX-Kansai Intl.)
    61 min drive

Restaurants

  • マクドナルド
    5 min walk
  • サイゼリヤ
    3 min walk
  • ガーデンカフェ
    5 min walk
  • シェラトンクラブラウンジ
    6 min walk
  • スカイラウンジ Sky21
    6 min walk

About this property

Hotel Plaza Kobe

Hotel near Port of Kobe
A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Plaza Kobe. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and a ballroom
  • 2 meeting rooms, tour/ticket information and smoke-free property
  • A vending machine, a front desk safe and a 24-hour front desk
Room features
All 139 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • Fridges, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 3,600 for adults and JPY 1,800 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately JPY 3600 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.
Property Registration Number 兵庫県第0199001号

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Kobe Plaza
Hotel Plaza Kobe
Kobe Plaza Hotel
Plaza Kobe
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
HOTEL PLAZA KOBE Kobe
HOTEL PLAZA KOBE Hotel
HOTEL PLAZA KOBE Hotel Kobe

Frequently asked questions

Is Hotel Plaza Kobe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kobe?

Self-parking is available for JPY 1500 per day.

What time is check-in at Hotel Plaza Kobe?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Plaza Kobe?

Checkout is at 10:00 AM.

Where is Hotel Plaza Kobe located?

Located in Higashinada, this hotel is steps from Port of Kobe and 2.1 mi (3.4 km) from Hakutsuru Sake Brewery Museum. Kobe University and Hyogo Prefectural Museum of Art are also within 6 miles (10 km). Island Center Station is 5 minutes by foot and Island Kitaguchi Station is 10 minutes.

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Reviews

Hotel Plaza Kobe Reviews

8.2

Very good

8.2

Cleanliness

7.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 539 reviews
Rating 8 - Good. 196 out of 539 reviews
Rating 6 - Okay. 81 out of 539 reviews
Rating 4 - Poor. 27 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

Reviews

10/10 Excellent

Kuniko

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and treated us very well. We chose a standard room. it was big and had a excellent view. it's a classic style hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A good location for us.
Stayed 4 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
All good but found the check-in experience a bit difficult.
Stayed 1 night in May 2025

10/10 Excellent

VAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services!
Stayed 2 nights in Nov 2024

8/10 Good

Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent breakfast buffet, excellent everything except the lack of the power outlets which are inconvenient.
Stayed 2 nights in Nov 2024

8/10 Good

Genta

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were old, but it was a nice hotel with a good view, Its a pity that the surrounding area is inconvenient! However,I thought it was a power spot that survived after reconstruction from the earthquake.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I'm a regular visitor to Kobe (and former resident of Hyogo-ken), I'd never stayed at the hotel before. I didn't know it at the time of reservation, but it's a licensed Sanrio Hotel. It didn't matter to me, but I think families with young kids, should probably check it out as an alternative to lots of other hotels. Yes, Rokko Island is a bit inconvenient for most tourists, but it's affordable, got big rooms, has the Sanrio stuff and the area is very nice and not crowded.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Excellent location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Toshio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast Friendly staff And clean room;)
Stayed 1 night in Jan 2024

10/10 Excellent

FLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money if not a bit dated. Simple but sufficient.
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside the mall and dollar store
Stayed 2 nights in Mar 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to transport
Stayed 4 nights in Mar 2025

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities
Recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Chifu

Liked: Cleanliness, staff & service, amenities
Old but environmentally friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good！
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thank you. I will come back again.

6/10 Okay

Sun

good
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
It’s too far from other attractions. The standard double room is part of the suite. It has a wooden door in the middle and has no sound insulation function.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Despite it being old, service is good and it’s also clean. But it’s old. Water pressure is low, tv is old and only some channels are working, no ventilation in the bathrooms, etc.
Stayed 1 night in Aug 2022

4/10 Poor

TAKSHI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's response was normal. The drainage in the bathroom was very bad.
Stayed 1 night in Oct 2023

4/10 Poor

Nadezkda

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a little difficult to check in since nobody spoke English, nor Spanish, nor French and we had a little problem with reservation. So it took nearly an hour to sort things out (using Google translate). The hotel in general feels dated and worn out and in need of urgent TLC. We were there for only one night, so we chose to ignore that the hotel wasn't great and to have a good time instead
Stayed 1 night in Jun 2023

10/10 Excellent

JUN

Liked: Cleanliness, amenities, property conditions & facilities
朝食ビュッフェ最高でした。 客室もこざっぱりしていて清潔でした。 また神戸来訪時には利用させて頂きます。 お世話になりました。
Stayed 1 night in Feb 2026