2/10
I can confirm I will never ever come back here again !!! All staff want to do is fleece you out of extra money, everything is way over priced !! Somehow Expedia had messed my booking up and put my child as 3 and not 15. So, was made to pay extra for that not quite sure why because in my eyes 3 people is 3 people regardless of age ??? Even with Expedia ringing them and confirming it was a mix up on their site I was still billed.
Then the room we had was absolutely covered in tiny little bugs and I mean covered. The aircon was shocking and we were all unable to sleep due to the heat. To top it off no internet all night!! Night staff unable to sort it. My wife has also been up all night with sickness and diarrhoea and the only thing she had to eat was the carbonara made at the hotel restaurant.
Then the final straw for me is the maid just walking into our room at 9.45am when check out was 11am. Nesting in mind we had all been awake all night so we’re fast asleep. She didn’t even knock just let herself in and thought a sawadi kaa was acceptable.
Many better hotels on phi phi island and for a fraction of the cost.
Michael
Menginap 1 malam pada Jul 2025