6/10 Okay
Julia
5 Jul 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was disappointed by my stay. I did visit during the off-season (June), so maybe the property is better maintained during peak season. However, the furniture in my room was in poor condition, there were always ants in my room, the bed was uncomfortable, and there wasn’t any hot water. It definitely doesn’t feel like a “resort” at all — more like a motel. Whoever photographed Paradise Resort should get a raise, however, because the photos look far, far better than reality — I even walked right by when I was first arriving because it looked so different from the photos and there was no signage. The “spa” is a collection of day beds with thin curtains and is not luxurious at all. In general, I’d advise against staying at any Long Beach hotel during the off-season — there isn’t anything to do and it’s inconvenient to get to the main area of Phi Phi. If the weather is bad, sometimes the boats aren’t even running, and the 45-minute “walk” to the main area is really more of a hike and is confusing and strenuous, especially with luggage. I was very close to changing hotels, even without a refund, because I’d really wanted a “resort” experience. I’d stay elsewhere!
Julia
Stayed 3 nights in Jun 2025
