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Protea Hotel by Marriott Knysna Quays

3.5 star property
Travelers tee off at an 18-hole golf course with stunning natural views, then cool down at a serene swimming pool perfect for afternoon relaxation

Choose dates to view prices

Protea Hotel by Marriott Knysna Quays offers a peaceful escape in Knysna Central. Start your day with breakfast on the poolside patio, then lounge under umbrellas by the outdoor pool. Enjoy free in-room WiFi, easy access to an 18-hole golf course, and rooms with garden views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is RM421
RM489 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Pool

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Highlights

LED TV
Daily housekeeping
Mobile key entry
Laptop-compatible safe
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop-compatible safe
Mobile key entry
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located near a boardwalk, Protea Hotel by Marriott Knysna Quays is in Knysna Central, a neighbourhood in Knysna. Knysna Quays and Featherbed Boat Cruises are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Knysna Waterfront and Friday Market. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Knysna travel guide
Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon which includes a beach, boating and general coastal views
    Knysna Lagoon
    2 min walk - 0.2 km
  • Sunset at the waterfront in Knysna. The waterfront area is one of the best places to eat in Knysna, and our two favorite restaurants are Caffe Mario (Italian) and 34 South (little bit of everything and also great oysters!).
    Knysna Waterfront
    5 min walk - 0.4 km
  • Knysna Quays showing a bay or harbor
    Knysna Quays
    5 min walk - 0.4 km
  • #TroveOn If you choose to hike along the Otter Hiking Trail in Tsitsikamma National Park in South Africa to visit the waterfall that is roughly 1.5 hrs in from the Storms River mouth. You will be rewarded with this site on your return trip. #ocean #wavescrashing #ottertrail #southafrica #gardenroute
    Garden Route National Park
    3 min drive - 1.8 km
  • Pezula Championship Course
    3 min walk - 0.3 km

Getting around

  • George (GRJ)
    65 min drive

Restaurants

  • Salt & Petal
    1 min walk
  • Seattle Coffee Company
    8 min walk
  • Chatters
    6 min walk
  • The Drydock Food Co
    8 min walk
  • 34 South
    7 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel located in Knysna Central
At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free food/drink shopping service and a terrace. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Smoke-free property, a reception hall and 1 meeting room
  • Luggage storage, free newspapers and barbecues
Room features
All 123 rooms have comforts such as laptop-compatible safes, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

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  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 105 reviews
The price is RM650
RM747 total
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 February 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 16 Mar 2026 start from RM421, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Knysna Quays?

Self-parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Checkout is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 10-minute walk of Knysna Lagoon, Knysna Quays and Knysna Waterfront. Cape Floral Region Protected Areas and Featherbed Boat Cruises are also within 1 mile (2 km).

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Reviews

Protea Hotel by Marriott Knysna Quays Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 161 out of 356 reviews
Rating 8 - Good. 134 out of 356 reviews
Rating 6 - Okay. 45 out of 356 reviews
Rating 4 - Poor. 12 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
1) No hot water for 2 days , had to inform staff 4 times before I was moved to another room 2) Battery of aircon dis not work , surely this is standard in checking a room before handing it over to a customer 3) Curtain rail did not work and had to be fixed 4) Matress was terrible you either rolled off to one side of the bed or to the other side
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021

8/10 Good

Wing Lok

Liked: Cleanliness, staff & service, amenities
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 211

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

8/10 Good

salma

Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023