Hotel Dekat Knoxville Riverboat Company

"Excellent service, perfect location. Room is charming."

"Im not sure what you are paying for . . . You are on the same street as other 3-4 star hotels. There was nothing that stood out about this hotel. The staff was okay. The room was unique. One irritating thing, there were no clear signs for pricing on the fridge or near the snacks. And I assumed for $500+ a night in knoxville, a bag of chips and a coke would be complimentary. I thought that was part of what you were paying for. Again. Nice hotel. Staff fine. Bed was weird though. And ill also...

"Great property. Welcoming to pets. Walking distance to downtown restaurants. "

"Clean"

"I had a great stay at Hyatt Place Knoxville Downtown. The location is a major highlight—within close proximity to excellent restaurants and the University of Tennessee, Knoxville campus, making it very convenient whether you're visiting for business, a game, or just exploring the area. The hotel itself is clean, well-maintained, and comfortable. The staff was friendly and helpful throughout my stay, and everything ran smoothly overall. The only minor drawbacks were that breakfast closes at 9:00...

"Stayed in this fun hotel for one night on our way to Charlotte. It’s right downtown and very close to UT Knoxville. Walked across the street to a fun restaurant. Staff was super helpful, hotel was very clean. The rooftop bar is a must as the views are good and it’s a fun place to hang out. I highly recommend staying here."

"Great location"

"There was construction right outside my window that started before 7am. I would check to make sure that construction is complete before staying here. It was so disruptive and noisy."

"We enjoyed our stay"

"Property was very clean and staff was extremely friendly and had great personalities."

"Clean"

"Great place"

"Make sure the desk furniture isnt so dusty and the inside of commode ring is clean"

"This is a basic hotel/motel which is dated and quite old. We stayed because of its proximity to the I-75 and because it’s pet friendly. Cleanliness of the room, especially the bathroom, really needs to be improved. Staff were helpful, but were run off of their feet. Breakfast was surprisingly good, given the price of the room. No eggs, but Belgian waffles, etc. Area was relatively safe. Restaurants were nearby, but we drove to a mall about 2 miles away as there were many more choices. Parking...

"Unfortunately, staff was rude and not helpful.....only stayed 1 night and I am having difficulty getting refund for 3 nights....and the 100 dollar deposit....."

"It was a magical experience. More food options would have made this experience more fabulous. "

"This hotel was cleaner than most higher end hotels I've stayed in. Immaculate. They have a few dings and scrapes, but the bathrooms look like they were just retiled. Best part is that it was only 12 minutes from BigEars Music Festival by car. Really easy to navigate with a large refrigerator/freezer in room. Good budget-friendly option 20 minutes from the airport. "

"Did not eat breakfast, and parking was ok."

"Friendly staff"