Knoxville Spa Hotels

"Pictures do not represent what you get!! Very deceiving. Hotel needs a remodeling!! "

"Great location"

"Issues started when we had great difficulty getting in to our room due to a loose key card fixture. Problems continued when (after a 11hour drive) i had a cold shower due to NO HOT WATER. The shower handle was broken, spinning around without creating and hot water at all despite letting water run 10 minutes. We tried to call the front desk, but the phones weren’t working either. When my husband went down, they wanted to offer another room but none available. Final straw was a cold breakfast- eggs, sausage etc cold. Needs to say, we cancelled our other nights there. "

"I like that there was a store to buy gifts in lobby. I like that there was a Starbucks in lobby and a restaurant on first floor. What I didn’t like was the Elevator broke down when I was in it with some other people and I got scared but we all were able to get out and told a worker what happened and he was able to bring us to our appropriate floors on his elevator. That night the elevator got fixed and it was fine the next day. All and all I loved the hotel and would stay there again."

"The breakfast was excellent, and there was a nice, spacious seating area. The rooms were very clean and well maintained. The only problem I had was the shower pressure was low and the water was lukewarm at best. If you love a hot shower with good water pressure at a hotel, this will be a disappointment."