Klong Root

The staff was very kind and helpful! Always answered questions and very polite. The rooms were clean. However, From the pictures posted on Expedia to what the rooms actually looked like we're very different. The beach front was pretty but again not what it looked like online. From our room the doors were very thin and we could hear everything going on in the halls. We didn't feel it was a four star hotel as advertised, we also recognised that every location has a different standard of hotel. We are grateful it was clean.

The Staff are so kind and show what true customer service is. I also would like to send a special Thank you to Rose the day trip organiser, she is fantastic at her job. The location hotel is perfect a 5 min walk if that from the beach and easy access to nearby bars.The pool is also a nice size and breakfest has a nice selection.

We stayed two nights at Railay Village Beach Resort in a Deluxe Poolside Room and it was absolutely dreamy. The property may be a few years old, but it’s beautifully maintained and definitely feels like an upper-class stay. The rooms are huge, with an incredibly comfortable bed and plenty of space to unwind. The pool is stunning, surrounded by plumeria and tropical flowers that make it feel like your own private oasis. Lounge chairs can be a little competitive since there aren’t many, so grab one early if you’re keen, but each patio has its own seating area, so it’s never really an issue. The resort is wonderfully quiet. You’re steps from the beach and the main strip, yet you hear none of the noise. It feels tucked away while still being perfectly central. The staff are fantastic, warm and attentive throughout our stay. Breakfast was also excellent, with a generous buffet selection including hot dishes, salad bar, pastries, breads, juices, coffee, and a made-to-order egg station. We loved our stay here. Comfortable, peaceful, beautiful, and perfectly located. What’s not to like? 10/10, would happily relax at Railay again.