"You get what you pay for and this hotel could be a 3-star but because of no staff in charge of presentation of the property, it hovers between 1 & 2 star level. It looks like absentee owners, who do no oversight of the hotel, but just use it as an investment money-earner.
Pros:
* Wifi works very well. You will want it because Tata cable system has NO channels for foreigners to watch; it is a pay-per-vew system that needs an account to view. If you have a laptop, bring or buy an HDMI cable to use with the TV.
* Bedding is generally clean
* Staff are generally nice but don't look experienced with international guests & expectations; helpful for arranging car transport, etc.
* Breakfast eggs offered are good for protein nutrition.
Things to improve:
* Mop all the public hallways every day or at least every 2-3 days. All that beautiful polished marble flooring looks very shabby when covered with dust/dirt.
* Get some Dettol and wipe down grimy dust off of room furniture and windows; if there are marks on furniture fabric, clean them off before giving room to guests.
* If the small floor mat next to the bed has burn marks on it, throw it out and go buy a new one. These are only Rs 300-500 in the market so there is no excuse except poor hotel self-esteem to show and insult guests such a poor state of affairs. Offer non-smoking rooms if guests are damaging items in smoking rooms.
* The breakfast needs a bit more work.
Overall, a little improvement would go far for improvements"
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