Kiotari Spa Hotels

"Location was pretty good. Bus stop right outside helpful. Food generally good but could do with being hotter. À la carte restaurant was better. Maids need to clean rooms better, floors didn’t appear to be cleaned ! Water needs to be hotter too, tried showering at different times but made no difference ! Although all inclusive, mini bar limited (no wine) and only replenished every other day. Also bizarrely you had to pay extra for a bottle of water ! All spirits/wine were just local, premium brands extra."

"Great Staff. Great Facilities. Food Quality & Selection Needs Improving. More Sunbeds Needed Both By Pool & Beach."

"We're just back from 8 days here. First of the staff particularly at reception are fantastic. As soon as you note a problem they get it fixed and are mostly apologetic over issues that happen. Unfortunately for anyone travelling with young children there are a few problems that could easily be avoided if staff reported broken or faulty items such a jagged broken children's table. Others are unavoidable like the towel rack that fell on my 1 year olds head whilst she was on the toilet. The children's pool is extremely slippery with multiple children and adults slipping over. Entertainment is somewhat lacking. Food great array of things particularly if you are not fussy. Vegetarian or vegan is not catered for - I had been told multiple times a dish was vegetarian with bacon or vegetarian with X or simply it is vegetarian no meat or fish to realise it had meat on. On that basis I would not recommend for anyone with an allergy either. Pool area is t cleaned during the day unless you are at the tables. Othe then that staff are helpful and quick to resolve issues. Hotel seems that it was once great but is starting to need repairs/ replacements. One of the few hotels where the road doest lead directly to the pool or exposed part of hotel. Great for travel around the island with bus stop right outside and reception will give a timetable of busses upon request."

"Amazing"

"A beautifully designed resort with great food and fantastic private-pool villas We had a very good stay and genuinely appreciated how the hotel handled a difficult start. After an unpleasant experience with our airport pickup driver (not the hotel’s fault), the team very graciously upgraded us to a villa with a private pool — a gesture we really valued. The villa itself was fantastic: a huge pool, spacious rooms, and total comfort. We were thrilled with it. The food and drink options were another highlight. Everything was high-quality, and the food truck and ice-cream corner added a fun touch. The hotel layout and design are exceptional — it feels more like a thoughtfully designed village than a traditional resort. The kids club was fine and worked well for short visits. A few downsides: the beach is very rocky and gets extremely hot, so it’s not the easiest to enjoy, even though it’s conveniently close. And while most staff were helpful, the breakfast service often felt rushed and not particularly friendly, which stood out compared to the otherwise great experience. Overall, a beautiful property with strong food options and truly wonderful villas — we left happy and recharged."

"Best hotel i have been to excellent food rooms and waterpark 5a*****"

"From the moment we arrived the staff were brilliant at all levels. The suite we had was excellent (although the private pool water was cold to get in but great once in !!). The food was first class with lots of variety at breakfast and the set 4 course menu for dinner varied every day of the week and was very tasty and very well presented. The evening entertainment at dinner was of a high calibre and very relaxing to watch and listen to. All in all a great holiday."

"The room was honestly the worst I’ve ever stayed in. We arrived after 11pm and on arrival, we went straight to our room. The block was so uninviting and rundown, I immediately had a sinking feeling. Then on opening the door it was worse than I could have imagined. I expected basic but the room was falling apart. Beds for children felt unsafe."

"In need of an upgrade/ renovations Door handle hot to open, ants at entry and bathroom We were inclusive of all, staff offered the world, once you approach to assist, they were very dismissive. Beach/pool towels worked by card system at reception then take card to wellness centre which was inconvenient each time you need a towel, more interested in point of sale for wellness centre. These could have been set up by the pools or beach. TV wasnt working, air conditioning weak Good size room Once again definitely needs renovating"