Hotels near Sausalito Visitors Kiosk

"On the positive side, the hotel itself is nice — the rooms are spacious, clean, and comfortable. The property also offers EV charging, which is a great amenity in theory. However, the biggest issue was the staff and overall attitude, which really affected our experience. We were traveling with a child and were initially placed in a very noisy room. Be careful when booking — the hotel is located right next to a highway, and some rooms get significant road noise. I explained that it would be impossible for us to sleep in those conditions, but instead of resolving the situation, we were told we could switch rooms only by paying extra. This felt very unfair — in situations like this, I believe a hotel should offer a solution or upgrade, not force guests to pay more. We also had a very unpleasant situation with the EV charger. After our Tesla finished charging, my husband returned the adapter, but later I was surprised to receive an email saying we hadn’t returned it — and we were charged for it not once, but twice. I called the hotel multiple times to resolve the issue, and the staff were rude and insisted the adapter had not been returned. Only after three calls did they finally admit it was their mistake. Unfortunately, the issue is still not fully resolved — the charges have not yet been reversed, and I have not received any confirmation by email. Overall, while the hotel itself is good, the service and handling of issues were very disappointing."

"Great location, friendly staff and good breakfast. Will definitely return."

"Everything was great! Really nice to stay for a family trip to San Francisco."

"Lovely area, nice little hotel right next to the wharf, big room, have nothing bad to say about it "

"Good hotel good location. Sometimes miserable shorty tempered staff at reception."

"Best place we have ever stayed in SF with our young kids! We will definitely be back. Parking was very secure and easy with an elevator directly to your room floor. The view was incredible! Everything was very clean including the baby crib. There is a mini store with fruit, drinks, and snacks in the lobby for the kids. The restaurant food was delicious and the kids meal was FREE with an adult entree!! It even came with a drink and an ice cream bar for them! 12/10 experience all around, it really made the trip wonderful. TY :)"

"Location is awesome. Steps from the ferry and the shore line walk. Internet was very very limited. It could have been the room location. A quaint hotel . Perfect for a couple traveling"

"The AC was noisy and you could hear other guests during the night talk."

"The room was nice but you could see light underneath the door. The Continental breakfast was a bag of dry cereal. Everything else was good."