Hotel Spa di Kinkiizi

"Nice properly with beautiful green natural surroundings. Staff for dining were very slow. Buffet items were finished or cold when we got there and no effort to refill. Lunch only given choice of a la carte while others had buffet with lot of choice.Hans kept refusing any orders we requested as vegetarian including making a sandwich which despite explaining thoroughly he got it wrong. "

"What a charming hostess was Joan & her entire staff. Daniels cooking was superb & under not the easiest of conditions.We felt very close to nature here.Having booked through Expedia we had no tour operators & so did all our liaison with the lodge re transfer from Kisoro air strip & back, Gorilla permits, village tours etc. Joan we will never forget you & your beautiful family.My wife cried with emotion when she saw the Gorillas. A life changing experience for us in so many ways"

"The place is very nice and clean, however we felt a little bit scammed for the price of the food which is over European standard. They only have one choice and asked 20$ for it and you really don’t have other options in the area. They let you pay also the water…the road to come is very bad also. I’d not stay again"