Hotel Mesra LGBT di Kingswinford

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"Nice friendly hotel very near to the bp pulse arena which was excellent for our stay. Clean and everything you needed"

"Room was clean, beds were okay and staff was excellent in sorting out a problem we had with check-ln!"

"Great spot to stay. Nice lively pub. Rooms were comfortable and breakfast was excellent. Can’t fault it."

"I stayed here for one night before an early morning flight, and unfortunately it was disappointing. The room felt more like a portacabin than a hotel room. The air conditioning didn’t work, and the overall build quality felt very cheap and plasticky. Even basic amenities were lacking; there were no tea or coffee facilities in the room, and you have to go to another floor if you want a hot drink, which is inconvenient. Overall, I don’t think the stay offered good value for money. In my opinion,...

"The hotel has certainly gone downhill and rooms feel like they need a really good clean or refit. Carpets in both the communal areas and in the rooms are stained. Mattress was like a brick and towels like cardboard. Queues at the bar and sullen bar staff. Have stayed a few times pre and post flights but won't return again."

"The building works currently taking place in the hotel destroyed the experience as was woken up in the early hours of the morning to banging and drilling. No advance warning was given to guests which I thought was incredibly frustrating."

"Room was clean, staff were friendly, food was very good. I would have liked to have had a spa treatment, but none were available on the Saturday. Overall I think the hotel felt a little tired, but with some refurbishment and updating I think it could be an excellent hotel"