Highgate Independent Key West hotels

"We truly enjoyed our stay here!! Everyone was so nice!! We will definitely be back again soon "

"Upon arrival, we were upgraded to an ocean view room. Booking through Expedia earned us a bottle of champagne, 2 complimentary cocktail vouchers and $30 in food/beverage credit. Room was spacious, staff was friendly, considerate and accommodating. The daily amenities fee was reasonable, considering all the many options available for pool use, towel service, green space and private beach set up. Daily activities included live music, rum tasting, trivia night, and more! Would recommend this resort. "

"Beautiful resort with multiple pools, activities like bikes, kayaks, shuttle available daily. Restaurant and fast food on the premises."

"Nice room and pool area. "

"The vibe was adorable all throughout the hotel. Pool Was great though a bit cold. Comfortable clean rooms. Don’t skip breakfast at the hotel. It was so good! Drinks were good. Would definitely go back. "

"We booked an oceanfront room for 6 nights (top dollar). 3 of those 6 days there was a cruise ship parked in front of our room from 7 am to 4:30 pm. No view. Literally right in front of our balcony. There was no reduced price for our room on these 3 days; it was ridiculous. No apology, and they know in advance when these cruise ships are coming in. They should not be charging the highest price when there is absolutely no ocean view for 10 hours."

"I called to ask for a different room after seeing ants everywhere, they were ghost ants common in Fl. I know because we live in Fl. The front desk did move us to another room but didn't think there were that many ants. The rooms are clean and the cleaning staff was excellent but for the price they could have better quality furniture. Our first experience at the bar was unusual. Leo acknowledged us and then served the people who came in after us first. We almost got up and left when the lady who you can hardly hear took our order. We asked for an app and burgers to come later, but all our food came at once. We went to the bar only one other time after that. The bike rental guy super nice but for the bike guy, and cleaning ladies you didn't feel welcomed, example a hello when you were in the lobby or welcome back, or how is your stay. Even a call to the room the next day to see if the room was okay. I'm convinced everything I learned about customer service back in my day has been thrown out the door. The location to downtown and the beaches were a win. Just was expecting better from Margaritaville"

"The place was clean and spacious. Beautiful hotel and setting. I will definitely be back "

"Clean room. Friendly staff. Great location "