Hotels in Kettle Cove Village, Manchester-by-the-Sea

"The hotel is on the beach near a train station and has parking ($20/night) and a free breakfast. However, our room was uncomfortable, with a bathroom in the middle with little privacy. Lighting was bad - not enough for the room; inconvenient locations for the switches. The reception is on a different floor to the hotel entrance and no temporary parking was available during checkin. Only one elevator was working. Staff was reactive only - they delivered (slowly) only when asked in person; would rarely answer the phone; and never even tried to make any effort for our comfort. Our reservation was for 5, but there were no bed sheets for the pull-out sofa, no extra pillows or blankets. There were only two towels and only one cup in the room. Missing items were delivered on request, but requesting them was hard, considering the reception was almost impossible to reach by phone. The room was kind of clean, but there was a wet spot on the carpet by the door and candy on the floor under the sleeper/pull-out sofa. The shower was lukewarm and the drain was clogged. The breakfast area didn't have enough seating, so many had to stand while eating their breakfast with no tables or chairs available. The hotel seemed terribly understaffed.The one receptionist on duty was always hiding in a back room. Our room was not cleaned while we were there and towels//bedsheets were never changed. This is an ok place to crash overnight between two flights, but look elsewhere for your family vacation."

"Rooms are small, but clean, staff was very attentive, there’s a pass to a beautiful little beach in the back, and the gym was fantastic."

"The room was very clean and comfortable. We only stayed one night and didn't spend a lot of time at the hotel, but we had no complaints. It is in a great location for checking out Rockport and Gloucester. Seems like a nice, safe area. We would definitely stay here again."

"Sheets were dirty upon arrival "

"Only had one working elevator that took literally like 5 minutes to get to you. Had to take the stairs a few times, and I was on the 5th floor, so it was a good workout."

"Always a nice stay! "

"Lovely establishment"

"Nice clean room with all that we needed "

"10/10 hotel for a good weekend trip. Laundry room is coin op so bring some coins or ask the front desk. Also they provide detergent too. Breakfast was amazing!! Transportation from the hotel was a plus! Thank you comfort inn!!"