Hotel berdekatan Katedral St. Helena

"Property is beautiful, the Victorian clutter was a bit overwhelming. Innkeeper was friendly but service was chaotic."

"Very clean and private"

"Clean"

"The smoke alarm was malfunctioning in our room and woke us up numerous times. We were on a 33 hr road trip and we're trying to get 6 hrs of sleep, we got absolutely none. There was no maintenance staff available to fix it. We were offered a refund upon checking out and still have not received it. Staff admitted it was supposed to have been fixed that day but repair person didn't show. Why would you put guests into that room then?"

"Nice stay, easy check in"

"Definitely don't recommend. The first room we were assigned had been smoked in -- the front desk guy was super helpful and got us a second room. Great of him, but ick. We were excited for the pool and hot tub -- but the hot tub was out of order, and the pool was fine but really small. The rooms were pretty beat up, not super clean, the showers took a really long time to warm up. The breakfast was fine, but super limited. Here's the kicker though -- our pups were with us, and due to the...

"PROS: Convenient location (but noisy at times). Check-in was quick. Lighted parking lot. CONS: There are many to list but the main thing is that I left an item in the room and I contacted the front office staff about it the day I checked out. The next morning someone called me and said they found it and would send it to me. However, what they sent me was NOT mine. I called back and the front desk woman in the mornings said the Manager was too busy, then in a meeting, then unavailable,...

"*"

"Great hotel. Clean and welcoming. Room was large and com"

"Filthy! No TV. No breakfast. Upholstery on the chair in the room ripped up. Pulled back sheets to find what looked like a blood stain. Screen falling out of the window. Filthy soap scum in the shower, my wife wouldn't even stand in it. Trash in the stairwell. Water stains on the ceiling. I have pictures!!! We arrived late at night so simply slept a few hours and left. In all seriousness this place should be condemned."

"I checked in to the Rodeway and immediately noticed the room was filthy and the television didn’t work. There was fecal matter (not a little, but a lot) on the toilet seat and the air conditioning unit was so dirty I didn't want to touch it. I spoke to the gentleman at the desk and told him I could not stay there because of what I had seen. He offered other rooms but I was not interested and asked for a refund. He got the manager, who told me I had to contact Expedia for a refund. I spoke with...

"Room was dirty and had stains on bed sheets & cover. Had to go find a different room"

"The old lady at the front desk doesn't know what she is doing. She is rude beyond belief. Instead of taking responsibility for things, she quickly blamed housekeeping, the nightshift clerk, and the morning clerk. I don't need to hear you trash talk your coworkers. The housekeeper tries to hit on everyone, and he also trash talks his coworkers. I do not understand why he told me all about the morning clerks sex life, because that is extremely unprofessional. I don't really understand why the...

"It was ok for what I needed. Stupid that you do not have soap for the sink in the wash basin in the bathroom. Step in shower is dangerous and Slippery. Need a mat to stand on in the shower. It’s a law suit getting ready to happen."

"Excellent"

"Great staff!"

"Great stay nice hotel accepts pets"