Barnard Castle Spa Hotels

"Friendly and helpful staff at check in and in the bar. Lovely big family room with 2 comfortable beds and the best pillows I have ever had in a hotel."

"Very noisy, not a great ideas to put me on a. Corridor which had a hen party. Woken up constantly. People unreasonably loud in corridor. Check in was unfriendly but check out lady was lovely. Would definitely not stay again "

"Excellent stay with my son"

"This was a very average hotel. The family room really only works if you have small children. We ended up leaving early. The staff was very nice though and breakfast was delicious."

"Lovely breakfast. Good choices."

"Splendid accommodation. Great amenities & very good service"

"As described. Good value for money."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Excellent service, nice room and good value food, nice spa and gardens"