Located near Uganda Golf Course and Kabaka's Palace, Zara Garden hotel offers a quiet retreat with garden views. Enjoy a breakfast buffet, dry cleaning, high-speed WiFi, gym, and conference center. The staff is praised for their helpfulness.
Located in Kampala, Zara Garden hotel and apartments is in the city centre. Uganda Golf Course and Kabaka's Palace are two other places to visit that come recommended. Visit our Kampala travel guide
This aparthotel features a fitness centre, a snack bar/deli and a conference centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, dry cleaning and laundry facilities. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and a TV with cable channels. Guests can appreciate conveniences, such as a fridge and a kitchen island, and other amenities include a balcony and a rainfall shower.
Zara Garden hotel and apartments offers 50 accommodations, which are accessible via exterior corridors and feature complimentary bathrobes and complimentary slippers. Rooms open to balconies. This individually furnished accommodation includes kitchen islands. Premium cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.
This Kampala aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Couples/private dining
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer (on request)
Rainfall showerhead
Slippers
Towels provided
Entertainment
42-inch TV with premium cable channels
Outdoor areas
Balcony
Charcoal grill
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
2 meeting rooms
Conference centre
Coworking space
Desk chair
Laptop workspace
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Lift (48 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site
Designated smoking areas
Services and conveniences
24-hour front desk
Daily housekeeping
Iron/ironing board on request
Lockers
Meal delivery service
Phone
Proposal/romance packages
Location highlights
In the city centre
Near a health/beauty spa
Near a hospital
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
50 units
Access via exterior corridors
Banquet hall
Garden
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: 30-per cent of room rate for check-in between 11:00 AM and 4:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Late check-in fee: 30 per cent of room rate for check-in between 11:00 AM and 4:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Zara Garden Apartments Kampala
Zara Garden hotel and apartments Kampala
Zara Garden hotel and apartments Aparthotel
Zara Garden hotel and apartments Aparthotel Kampala
Frequently asked questions
Is Zara Garden hotel and apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Zara Garden hotel and apartments?
Self-parking and valet parking are free at this property.
What time is check-in at Zara Garden hotel and apartments?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Late check-in is available from 11:00 AM to
4:00 PM for a fee of 30%.
What time is check-out at Zara Garden hotel and apartments?
Checkout is at 11:00 AM.
Where is Zara Garden hotel and apartments located?
Located in the heart of Kampala, this luxury aparthotel is 2.1 mi (3.4 km) from St. Francis Hospital - Nsambya and 2.4 mi (3.8 km) from Uganda Golf Course. Kabaka's Palace and The Acacia Mall are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Zara Garden hotel and apartments Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
8.8
Property conditions & facilities
Rating 10 - Excellent. 12 out of 23 reviews
10 - Excellent
12
Rating 8 - Good. 8 out of 23 reviews
8 - Good
8
Rating 6 - Okay. 2 out of 23 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 23 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 23 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Tom
19 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is awesome! My new favorite place in Kampala. If you’re staying in the Muyenga area, this is a must. The staff is friendly, the food is good, and the rooftop bar has the most incredible view. Definitely recommend. I’ll be staying here again for sure.
Tom
Stayed 2 nights in Sep 2025
10/10 Excellent
Daniel Liling
11 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic staff, fantastic rooms and facilities.easy access to the Mall, through the hotel.
Daniel Liling
Stayed 5 nights in Oct 2024
10/10 Excellent
Zarak
20 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property very clean n spacious rooms with great food selection. The employees were all very friendly and good people.
Zarak
Stayed 2 nights in Oct 2023
8/10 Good
Verified traveller
22 Jan 2025
Liked: Cleanliness, room comfort, communication
Nice stay!
Was nice staying here!
Apartment was clean and spacious. Staff were friendly. Breakfast was good.
Mr Tony, the front desk manager was awesome! He was quick to provide items requested for and helped resolved an issue I had. Thank you!
Zara Hotel is a very good place to stay in, its clean with very good variety of food. My disappointment this last stay in the hotel, is with some members of staff at the reception that demostrated have poor hospitality and customer care services towards some customers. I had to pay twice before refunding me back. I was disppointed more by wasting time explaining myself on the same issue which is a result of someone's incompetence at the front desk.
Losuba
Stayed 10 nights in Mar 2024
10/10 Excellent
Munyaradzi
8 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great
Munyaradzi
Stayed 4 nights in Oct 2025
8/10 Good
Akinwale
5 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Dnjoyed my stay, property was a bit far from city center but stay was very enjoyable. Staff were warm, welcoming and helpful. Rooms were clean, and the food was okay
Akinwale
Stayed 6 nights in Aug 2025
10/10 Excellent
Dianne
14 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at Zara Garden was wonderful. From the minute I arrived, I was made to feel welcome. The manager and staff were so friendly yet very professional. There was a problem with my WiFi, which was immediately resolved by their IT professional. The breakfast buffet was fabulous, with local as well as international options. My suite was spacious and comfortable. I sincerely appreciate and enjoyed the 5 star treatment I received at Zara Garden and highly recommend.
Dianne
Stayed 5 nights in Aug 2025
8/10 Good
P. A.
15 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff and always helpful. Rooms are very well organized
P. A.
Stayed 6 nights in Sep 2024
10/10 Excellent
Michael Chad
2 Nov 2023
Liked: Cleanliness, room comfort, communication
Zara is great!
This place was great in all areas. I will be back.
Michael Chad
Stayed 2 nights in Oct 2023
10/10 Excellent
Zarak
18 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really loved almost everything about Zara Gardens Hotel and the food from the restaurants are amazing. Sometimes the Wifi signal drops momentarily so they need to make it more stable all over the property. Thanks to the whole staff for their excellent hospitality
Zarak
2/10 Terrible
Dwight
6 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I had my wedding reception at this hotel, where I booked the entire event space and paid for the food. The operations manager, Miriam, repeatedly altered the pricing and demanded cash payments. On the event day, the space was dirty and not properly set up, and they allowed other people into the area despite it being reserved solely for my event.
The day after checking out, I inquired about any outstanding charges and was informed there were none. However, a few hours later, Miriam called me with threats, claiming an additional 600,000 Ugandan shillings was owed. This was both shocking and absurd—how could they claim I owed money after I had already checked out?
When I returned to the hotel to speak with the general manager, the staff informed me he was unavailable and were hesitant to provide his name. I managed to find his contact information through a quick online search and discovered he was at the hotel the entire time.
Having traveled extensively and stayed at many hotels, I have never encountered such a level of incompetence.
I had high hopes for this hotel and venue but I wouldn't even stay here for free.
Dwight
Stayed 1 night in Sep 2024
10/10 Excellent
Christopher
25 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very receptive and helpful. Good amenities
Christopher
Stayed 2 nights in Feb 2026
8/10 Good
Christopher
7 Jun 2025
Christopher
Stayed 2 nights in Jun 2025
10/10 Excellent
Temesgen
27 May 2025
Temesgen
Stayed 3 nights in May 2025
8/10 Good
Christopher
18 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Christopher
Stayed 2 nights in Nov 2024
10/10 Excellent
Joseph
18 Jul 2024
Joseph
Stayed 1 night in Jul 2024
8/10 Good
Christopher
5 May 2024
Christopher
Stayed 2 nights in Mar 2024
6/10 Okay
kingsley
4 May 2024
kingsley
Stayed 4 nights in Apr 2024
8/10 Good
Cameron
2 Jan 2024
Cameron
Stayed 2 nights in Dec 2023
10/10 Excellent
Zarak
27 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication