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"Staff were always ready to help with a smile and attentiveness. We enjoyed our stay. Will definitely stay at Mandarin Oriental again. Thank you 😊 "

"I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children. "

"Great service, nice facilities, gym was great"

"only complaint after being a loyal customers for many years, fm7 never upgraded me for free. "

"Great staff, pool area and breakfast."

"It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences."

"The decor was lovely. Amazing view and the cleanliness. "

"Just love the friendly staff and the food is outstanding "

"Newly built hotel, like many hotels in Jakarta it is linked to a Mall. The area is away from the popular business center, it is a hour away with the traffic."