10/10
The property is in a great location. It's near restaurants and shopping. I stayed there because I was having eye surgery and the hotel is near my appointment. I had an emergency and needed to check in early and Nicole was very accommodating. She took my medical condition into consideration and checked me in early so that I could recover from my procedure. She offered to assist me with any necessities. She was very professional, accommodating, empathetic and showed genuine concern for my situation. I greatly appreciated her kindness and willingness to assist me. Her customer service skills are impeccable and she's great at assessing the customers need and providing the assistance that is needed. The hotel was pretty clean it just has a distinct smell and the sofa bed in the room should be replaced because its old and very uncomfortable to sit on. Only one elevator was operational. The breakfast was sufficient and plentiful. The staff was very polite and willing to assist.
Salonda
Menginap 1 malam pada Jun 2025