2/10 Teruk
Katina
Mengembara bersama pasangan
9 Ogo 2025
I get there about 6:45 pm had a king room reserved front desk told me it showed in the system as 2 queens. I showed her the confirmation email for a king then she said maybe it was a glitch in the system. While checking in someone called about wash clothes and towels im thinking they must've been there a few days and needed new cloths. I get to the room theres NO WASH CLOTHS OR TOWELS. We leave go to eat come back about 10pm still no wash cloths or towel front desk stated they are in the laundry and gives me 1 wash cloth and 3 hand towls to use. Absolutely not i stated i wanted a refund because thafs unacceptable im told i cant get a refund until management comes in but i can get the deposit back and i may not get a full refund back. I will be calling my credit card company about this matter

Katina
Menginap 1 malam pada Ogo 2025