4/10 Lemah
Samuel
Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
4 Jun 2024
Sukakan: Kakitangan & perkhidmatan
Upon arrival we had to wait for our room because it had to be verified first that it was cleaned. We arrived around 4 pm so that was a little unusual. While we were waiting the front desk asked me if I booked the room through a third party to which I said yes. They then wanted to know how much I paid for the room which I thought was weird. After I answered she said ok we have your room ready but just so you know the cable is out in this whole area due to a storm. Which was fine but we had a friend staying in hotel close by and they said everything was working normal. The room itself looked like it had been cleaned well but you can tell the carpets are old as they were stained. Later that night upon returning from dinner we walked towards the elevator and hit a strong smell of marijuana. It was pretty prevalent not only there but on our floor as well. Finally we got to bed around 10 pm but we were woken up numerous times by someone playing loud music and numerous doors slamming. For the price we paid I expected better, we had a horrible nights sleep. Next time I am in this area I won't be staying here again.