6/10 Boleh diterima
Susan
Mengembara bersama keluarga
11 Okt 2025
I accidentally book smoking room rather than non smoking. At check in I asked to switch rooms and was told there was none to switch to. When we got to the room it was really bad and the bathroom door was broken and would not shut. The tub/shower safety bars were also missing making it a danger for seniors. We reported this to the front desk and was politely told there was no one to come fix the door. We wiped the entire room down and got lots of the nicotine smell out but it was still very strong. We do not feel we should have to pay a premium price for this hotel room. Ugh. I’m getting so tired of being promised a super nice room and getting shafted. On the plus side the carpet was new and beds comfy.
Susan
Menginap 1 malam pada Okt 2025