2/10
The worst hotel experience I’ve had in the past twenty years.
We booked a room specifically for our family of five, expecting one king bed and three twin beds as clearly stated in our reservation. Instead, we were given a cramped room with only one queen bed and a single twin bed—completely unacceptable for five people.
There were not enough blankets, and we had to request basic items that should have been standard, such as an iron and essential toiletries. The room was missing even the most basic hotel amenities you’d expect anywhere.
The lack of preparedness and disregard for guest comfort was shocking. This was not just a mistake—it was a complete failure in service and hospitality.
I do not recommend this hotel to anyone, especially families. Save yourself the disappointment and book elsewhere.
Hashem
Menginap 4 malam pada Jun 2025
