Hotel Mesra Haiwan Kesayangan di Istanbul

"Meh"

"The location was convenient, but unfortunately the security and hospitality were very disappointing. During our stay, a master key was left unattended right outside our room, which is a serious safety concern. I brought the key to the front desk to make them aware of the issue, but the staff was dismissive and avoided taking responsibility, instead blaming the cleaning team. What was most concerning was their lack of urgency or willingness to properly address the situation. They did not make...

"We asked to maintenance the air condition 3 times but not fixed"

"One of a kind history and charm. Superb breakfasts and impressive afternoon tea."

"The hotel and staff were excellent. Our room felt truly 5-star, and the breakfast selection was very good. The only issue we encountered involved a local taxi. There are two hotels in Istanbul named Renaissance, located on opposite sides of the city. Be careful — make sure they take you to the correct one so you don’t end up going for an unexpected ride. 🚕"

"Clean and good staff. The problem is the distance from the airport. It is not far and you can hear sound of airplane's take off and landings."

"The property was clean and well in the center. I had a good time at the hotel and the staff were very helpful. Enes at the reception was exceptionally good and we also kept our luggage there while we explored the area. However upon check in, we made a request to upgrade and we were not given the upgrade that we wanted. However the hotel itself is really nice and in the centre. "

"We had a wonderful stay at Swissôtel The Bosphorus. Everything exceeded our expectations. The rooms were spotless—some of the cleanest we’ve experienced—and very comfortable. The housekeeping team truly does an outstanding job. The spa was absolutely amazing—relaxing, well-maintained, and a perfect place to unwind. Breakfast was another highlight, with a wide variety of fresh, delicious options to start the day right. Overall, an exceptional hotel experience. We would definitely return and...