New Castle hotels from RM225

"I had an issue with my card, so I needed to use a different card at check in. I reached out to ask if it was possible. When I didn’t reply in time, the General Manager went & found my personal Facebook page & messaged me! Totally unprofessional & made me feel unsafe knowing they were looking me up on social media. Stayed somewhere else instead."

"My room had ants and half the light didn’t work. "

"The bed was comfortable and the staff friendly and helpful. Our room was very dry and it was right by the door to the stairs which would bang and shake our room each time it closed. The breakfast was okay - some welcome hot items but everything was squished into a very small space. The breakfast attendant worked hard to keep up with everything."

"Staff were super helpful! Very kind and accommodating. We needed more towels, a roll a way bed, and linens. They brought everything and even took down the luggage cart for us. We were greeted and wished a good day. The pool was great and well stocked with pool towels. Everything was clean and the breakfast bar was nice."

"Excellent service and friendly atmosphere "

"Would not stay again"

"Was skeptical because of the price, but was surprising impressed! Super clean and super quiet! Will stay again if we ever pass thru! "

"Great stay and wonderful staff "

"Room clean and breakfast was good"