Hotel Mesra Alam di Inverness

"Straight forward, great service overall."

"Everything was great and staff was so helpful."

"Very tired old property. When they showed us the room it first reminded me of one of the servant quarters in a recent historic house tour. We booked a classic double. The room was damp, full of dusty furniture and the bed mattress springs were gone. There was a tiny window with a view to nothing. We lasted 10 mins and left. The manager gave us lots of options, one being the same room type and the other being the front door with just an apology and no refund offered. First time I ever left a...

"Schoon, netjes, vriendelijk personeel met tips voor parkeren in de stad, te zien in en om Inverness en ook voor de must see dingen op onze trip door de Highlands"

"Historical building and grounds and wonderful staff accompanied by delicious food"

"This is a very neglected older hotel. The carpets are worn and dirty, wallpaper is cracked and separating, and the inside woodwork rotten and in desperate need of repair. On a good note, the staff was very nice and professional."

"Bar room was fun and good food"

"The hotel is very pretty and well situated in town right on the river. Our rooms were as described however; the ventilation in the room was insufficient. We visited in July and even with the fan on, windows open, the room was very warm and stuffy. We ordered drinks at the bar and service was rather slow (even while the bar was not full of patrons). Service at the front desk and around the property were otherwise very friendly and helpful."