The Hey Hotel

4.0 star property
Hotel with free breakfast, a short walk to Mystery Rooms

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
Lobby lounge
Living area
Free daily buffet breakfast
Balcony
The Hey Hotel captures Interlaken's energetic spirit with contemporary design and active experiences. Guests enjoy a breakfast buffet, art gallery, and ropes course. Multilingual staff assist with your stay, while free WiFi and luggage storage near Mystery Rooms add convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Laundry
  • 24/7 front desk
The current price is RM1,391
RM1,481 total
includes taxes & fees
16 Sept - 17 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

Standard Triple Room

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hairdryer
Electric kettle
Champagne service
Espresso maker
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Hey Hotel

Upscale hotel near Mystery Rooms
Consider a stay at The Hey Hotel and take advantage of a free breakfast buffet, an art gallery on-site and a shopping centre on-site. Active travellers can enjoy a ropes course at this hotel. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a banquet hall and smoke-free property
  • Luggage storage, 3 meeting rooms and free newspapers
  • A lift, multilingual staff and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 192 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for CHF 10.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Hey Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Hey Hotel?

As of 6 Sept 2025, prices found for a 1-night stay for 2 adults at The Hey Hotel on 16 Sept 2025 start from RM 1,390.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hey Hotel?

Self-parking is available for CHF 15.00 per day.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Hey Hotel?

Checkout is at 11:00 AM.

Where is The Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.9 km) away. Interlaken West Station is only a 4-minute walk and Interlaken West Ferry Terminal is 6 minutes.

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The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 441 reviews
Rating 8 - Good. 124 out of 441 reviews
Rating 6 - Okay. 50 out of 441 reviews
Rating 4 - Poor. 18 out of 441 reviews
Rating 2 - Terrible. 11 out of 441 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025

8/10 Good

Shahbod

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet room. Good breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Karen Li Shien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly reception with a modern design area. The room is spacious!
Stayed 1 night in Jul 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Stayed 3 nights in Jun 2025

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Just a few steps to COOP. It will be more satisfactory if the breakfast food choice improves.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for food and shopping. Staff very friendly and helpful. Rooms clean and well kept. AC was great during a heat wave in Europe.
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Stayed 4 nights in May 2025

4/10 Poor

Jean-Christophe

Liked: Cleanliness
Disliked: Property conditions & facilities
Agree with other reviewers that A/C clearly not working in this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariangelis

Liked: Cleanliness, staff & service, property conditions & facilities
The best!!
Stayed 3 nights in Jun 2025

8/10 Good

Pipan

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.
Stayed 1 night in Jun 2025

10/10 Excellent

Jyotirmaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just next to bus stop and easy commute and located centrally.
Stayed 3 nights in May 2025

8/10 Good

Padmanabha

Liked: Cleanliness, staff & service
nothing
Stayed 2 nights in Aug 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and well kept property
Stayed 1 night in Feb 2025

10/10 Excellent

Shonna

So lovely! Beautiful hotel and surrounding area. Friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
The bathroom is very small and its design is very inconvenient. The shower has no area/rack to hold anything that you bring. The shower head wouldn’t stay still and kept turning around when I shower. The water kept spilling from the shower area towards the toilet and I had to use a towel to block the water. The sink area is small and had little area for you to put your stuff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Mylen

Highly Recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and shopping and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and Breakfast was amazing! Rooms were really Nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Flordeliza P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. This time is a beginning of summer. We all love it except the AC. It is centralized but you can’t lower it or control the room temperature. Nonetheless, the location of this property is excellent and the staff were very welcoming and very nice. The breakfast buffet is amazing.The family room was big enough for 4 of us. The pillows are so soft and flat :( You would need to ask for extra pillows which they are willing to give us that so our stay was more comfortable!
We love the balcony!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Supportive staff Perfect location
Stayed 3 nights in May 2024