6/10
The hotel was wonderful. Brand new and beautiful. Very bright. We needed to check out a night early and I am still having a difficult time getting a refund for the night we did not stay. The hotel won’t do anything without hotels.com’s consent and hotel.com can’t seem to get in touch with the hotel. The email inbox for the hotel.com help center is full so emails won’t go through. Frustrating.
meg
Stayed 2 nights in Jun 2025