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"Washrooms are horrible. No proper dainage. When you take shower water is not draining. No bath mat. "

"Great amenities and service"

"The AC made the room very cold and it couldn’t be turned warmer. The doors in the corridor kept slamming in the night and morning and woke me up repeatedly. The spa was amazing. "

"The stay started off very well, staff were excellent, informative and check in was easy and smooth. The staff asked if we'd like drinks to our room and we had a nice hot tea and fresh orange juice. The room itself was fantastic, size was big, with all the amenities you can expect and more. Views from the front door of the room, overlook the pavillion restaurant on the lobby level, as we were on the 16th floor of the Towers. The biggest downside was that the room was a non-smoking room as required, however, during the evening and night, the AC vent felt like it was allowing smoke into the room from somewhere, and though it couldn't be seen, it was definitely smokey in the room. For an asthmatic and a toddler, this wasn't at all pleasant. My daughter was coughing through the night and I had to use my inhaler multiple times, spoiling our sleep. We had booked half-board and dinner service was excellent, food and staff were great. Breakfast was decent also, good options. "

"Loved everything about our stay at Novotel. Nice size room, nice tub and shower. Loved the rain shower. Staff were outstanding!!"

"Very courteous staff. Good clean hotel in south Mumbai. We enjoyed our stay for the second time at this hotel. Good choice of breakfast. A wonderful view of the queen’s necklace from the ocean view rooms is the sunset too. "

"Clean room and friendly satff"

"Amazing experience all the staff were very tentative and friendly. Especially the dining lounge and Artisan Cafe. "

"Everything is good "