Best Western Southwest Illinois hotels

"Very satisfied with my stay, definitely would go back next time I’m in town"

"Great customer service aswell as hospitality good breakfasts snacks an drinks aswell "

"Great"

"Great place. Will stay again!"

"My stay at the Comfort Suites Fairview Heights–St. Louis was horrible. The hotel is extremely outdated, poorly maintained, and smells terrible the moment you walk inside. The online photos are misleading and do not reflect the actual condition of the property. The carpets, walls, furniture, and elevator all looked worn down and dirty. The indoor pool looked unclean, and I was locked out of my room twice because my key card stopped working. The worst part? I was bitten by what appeared to be bed bugs. When I reported it, the front desk acted unconcerned and the manager promised reimbursement that I never received. Afterward, they stopped responding completely."

"The rooms were clean but outdated and in need of repair or upkeep. The breakfast consisted of one waffle maker white bread for toast instant oatmeal packs and stale cereal. We have stayed here multiple times over the last 4 years while visiting our daughter in college and it has gone downhill since. "

"Clean, nice. "

"We"

"We loved this hotel! Definitely where we will stay next trip to St. Louis."