Travelers relax on sun-kissed beaches or beside three sparkling pools at Hotel Mercedes, with refreshing cocktails always within reach from nearby bars
Hotel Mercedes offers a beachfront escape with sun loungers on the sand. Guests enjoy a relaxing atmosphere, three outdoor pools, and spa treatments like deep-tissue massage and aromatherapy. Enjoy free in-room WiFi and drinks from beach or poolside bars.
Located on the beach, Hotel Mercedes is in Praia Mercedes, a neighbourhood in Ilhabela. Nautical Museum of Ilhabela and Sacred Art Museum are cultural highlights, and some of the area's attractions include Narwhal Ilhabela and Cabras Island. Spend some time exploring the area's activities, including whale watching. Visit our Ilhabela travel guide
A free breakfast buffet, a beach bar and a poolside bar are just a few of the amenities provided at Hotel Mercedes. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a massage or a body treatment at Eme Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
3 outdoor pools, along with sunloungers and pool umbrellas
Free valet parking
Outdoor furniture, a billiards/pool table and beach umbrellas
Beach towels, 1 meeting room and wedding services
Room features
All 54 rooms feature comforts such as air conditioning, as well as perks such as late-night room service and free WiFi.
Free buffet breakfast available daily 8:00 AM to 10:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
Things to do
24-hour gym
3 outdoor pools
Arcade/game room
Billiards/pool table
Full-service spa
Family friendly
3 outdoor pools
Arcade/game room
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping on request
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Deep-tissue massages
Facials
Hot tub
Hydrotherapy
Spa open daily
Accessibility
No lift
More
Banquet hall
Mediterranean architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Towels provided
Entertainment
52-inch smart TV with cable channels
Food and drink
Late-night room service
Minibar
More
Access via exterior corridors
Air conditioning
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Property is also known as
Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela
Frequently asked questions
Does Hotel Mercedes have a pool?
Yes, this property has 3 outdoor pools.
How much does it cost to stay at Hotel Mercedes?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes on 1 Apr 2026 start from RM448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Mercedes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mercedes?
Valet parking is free at this property.
What time is check-in at Hotel Mercedes?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Mercedes?
Checkout is at noon.
Where is Hotel Mercedes located?
Nestled on the beach, this Praia Mercedes hotel is within a 5-minute walk of Viana Beach and Siriuba Beach. Sino Beach and Praia do Sino are also within 15 minutes.
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Reviews
Hotel Mercedes Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 139 out of 252 reviews
10 - Excellent
139
Rating 8 - Good. 79 out of 252 reviews
8 - Good
79
Rating 6 - Okay. 21 out of 252 reviews
6 - Okay
21
Rating 4 - Poor. 10 out of 252 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 252 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Leticia
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
The hotel is fantastic, better than expected.
The area, the people and the hotel itself were awesome.
The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of.
I recommend this hotel to everyone wants a get away from life stress.
Everything was perfect. The hotel is beatiful, has a beach just in front.
When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing.
Very good breakfast.
Their restaurant water front is also very good.
Prices are not cheap but it worth it.
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it.
There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come.
Staff was very pleasant , especially the front desk.
Lisa
Stayed 4 nights in Feb 2026
8/10 Good
Solange
4 Dec 2025
Liked: Cleanliness, staff & service
O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito.
Tive um problema no estacionamento. Entreguei meu carro em condições normais e recebi com pneu furado 2 dias depois e só me avisaram no check out. hotel não arcou com despesa alguma e não deram nenhuma satisfação. O manobrista foi bastante prestativo e ajudou na troca do pneu. Não voltaria mais nesse hotel nem recomendo aos meus amigos que frequentem também. Se quiser ir num de melhor qualidade em todos os aspectos, procurem pelo Vila Salga.
Não visitava o hotel há alguns anos e me surpreendeu a estrutura interna, principalmente em relação ao quarto. O banheiro escuro, com itens desgastados, roupas de cama bem velhas. Não entrega o que se cobra pela diária.
Minha sensação é de que focaram na atualização da área da piscina externa e restaurante e esqueceram do principal, o hotel.
Estadia incrível ! Hotel lindo, muito limpo e organizado, funcionários muito educados, receptivos e solícitos.
Tem uma ótima localização com uma vista maravilhosa . Acesso a praia e conta com piscina a também . Restaurante em frente ao hotel ótimo, comida deliciosa, atendimento maravilhoso.
Super recomendo ! Adorei !
Quarto ótimo, cheiroso, roupa de cama limpinha e macia. Só tenho elogios .
Boa estadia. O quarto era antigo (ala antiga do hotel) porém reformado. Tudo limpo e relativamente novo. As piscinas internas e partes do hotel estavam em obras. Excelente café da manhã, piscina aquecida, deck privativo e praia particular foram os pontos fortes. Tive apenas um problema com esquecimento de um óculos de sol no salão de jogos que nao foi recuperado até o momento.
Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa.
Em três dias:
• O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela.
• A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer.
• Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação.
Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem.
E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe.
Me senti feito de otário.
A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel.
A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel.
Quando vamos em direção ao quarto os corredores parem cavernas.
Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar.
O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas.
Adoramos nossa estadia durante o final de semana em que fomos. O Hotel sem dúvida um dos melhores de Ilhabela, bem localizado, enfrente a praia com bar/restaurante e toda a infraestrutura necessária para garantir o conforto aos hóspedes. Os funcionários são bem educados e muito prestativos.
Quarto confortável, Wi-Fi funciona super bem em todos os ambientes e o café de Excelente qualidade, servido com vista para o mar.
Com certeza voltaremos!