Search Cottages in Icklesham

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "

"Breakfast menu was fine plenty of choice. Room had sea view. Generally room would benefit from a deep clean. The carpet was very worn in the window area. There was no plug in the bath and despite requesting one as soon as we arrived it was not supplied during our stay."

"Great location and easy parking "

"My daughter & I had a lovely one night stay here - it’s a beautiful property! Everything was spotlessly clean, the staff were friendly and helpful and the food was delicious. The rooms had everything we needed and everything was top quality. We would highly recommend a stay here."

"Beach view great staff"

"Everything fine,"

"Very pleasant 2 night break in Eastbourne Everything was good - plenty of parking outside hotel with a parking permit, food was good too Had a standard double on the 7th floor & it was spacious enough & certainly not cramped I did view a sea view/balcony room & that was superb All staff were so very friendly & very accommodating "

"Excellent staff and ideal location make this stay a good choice."

"The room was clean and large. Pillows were great but I felt the mattress could have been a better quality. The staff were helpful and prompt in serving the customers. The breakfast was adequate. I would have liked to see a larger variety of fresh fruit salad. the bar staff were helpful. This hotel is great value for the price and I would book again or recommend to friends."