"Great location, close to the cathedral and less than 10 minutes from the bus station. Nearby bars,restaurants and coffee shops. Hotel public areas are very nice but our room was very tired, although very clean and spacious with a comfy bed. Breakfast ok if you just like versions of bread, nothing much else on offer. "
"Staff was very courteous, Laura at the reception desk and Jose (Josefa) in the breakfast area.
We had poor internet reception in our suite and Laura contacted the phone company hoping to solve the issue. Unfortunately, the issue was not resolved after our 3 day stay."
"The hotel is dated especially with the sound proofing. Very pure insulation when you hear every word the neighbouring room guest. Since the flooring is tiled, whenever the next room guest or upstairs, the sound of the chair dragging on the floor is annoying and happens often. When we open the window a little for fresh air, the traffic sound is non stop and the garbage truck wakes us up in the early hours.
The bath faucet is leaking so the water sprays out of the bath tub. The tiles are old and the caulking is falling off and it makes the bath look not clean. The fridge took 24 hours to get cold. The location is good and it looks like a historical set up but needs sprucing up."
"This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work. "