Hua Ma Cave

We stayed four nights. Very friendly staffs. Healthy breakfasts, included in the cost of the room. DO NOT WASTE YOUR MONEY FOR THE WIFI AND SIM that are referred by the hotel manager/staff. We paid 800K VND for a WIFI device and 300K VND for a phone sim. The 300K VND seemed to work, but the 800K VND WIFI device was useless. We even exchanged to try the second one, but it was still useless. Sim and WIFI for 30 days are lot cheaper everywhere.

Breakfast was very good with fresh fruit and a variety of hot choices. Room was bright and colourful and well appointed. The outstanding part of our stay was the reception staff. Jimmy, Celena and Linh were outstanding. Happy to change our room after one night to give us a quieter room. Helpful with directions and always a lovely smile. It was our first visit to Vietnam and made a strong impression. We recommend the hotel highly. The location is also great near the smaller lake and a variety of shops and restaurants. Being a smaller boutique hotel was also a good choice.

I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi