4/10 Poor
Tahira
5 Feb 2026
The check lady that checked us in at midnight was fine, but she had to call us back down to the lobby at 1am as she said we should have paid.
We had a knock at the door at 6:30 AM from cleaning staff who upon opening the door asked pointing if the room opposite was our room!
We said no, this is our room. They replied who has that room? We simply shrugged and said we didn’t know. On our way out enjoy Houston at 8:30 AM we were stopped by the front desk and a different person was insisting that we were leaving without paying!
After 30 mins of having to debate that we were not leaving and that we had paid for our 3 night stay when checking in the night before she calmed down.
It was bizarre to say the least.
The pillows were thick and when were asked if they had anything thinner we were told no. We ended up going to Walmart to buy our own. Would not stay in this hotel in future
Tahira
Stayed 3 nights in Jan 2026
































