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Island Shangri-La, Hong Kong

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Luxury
5.0 star property
9.4

Exceptional

Harbour views with seamless luxury

Perched in a prime location, this hotel offers luxurious rooms with breathtaking harbour views and direct access to Pacific Place. Delight in high-quality dining options and enjoy the convenience of a limo service, ensuring a seamless and memorable stay.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM1,421
RM1,606 total
includes taxes & fees
6 Jun - 7 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately HKD 398 for adults and from HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

A car is not required for transport to and from this property

Frequently asked questions

Does Island Shangri-La, Hong Kong have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Island Shangri-La, Hong Kong?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 6 Jun 2026 start from RM1,421, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Island Shangri-La, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Shangri-La, Hong Kong?

Valet parking is available for HKD 700 per night.

What time is check-in at Island Shangri-La, Hong Kong?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Island Shangri-La, Hong Kong?

Checkout is at noon.

Where is Island Shangri-La, Hong Kong located?

Located in Central & Western District, this luxury hotel is within 1 mile (2 km) of Pacific Place, Lan Kwai Fong and Hong Kong Convention and Exhibition Centre. Hong Kong Park and Queen's Road East are also within 10 minutes. Cotton Tree Drive Tram Stop is only a 5-minute walk and Arsenal Street Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 745 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing location.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Yaohong

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, great locations
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jorge Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness
Excellent property, excellent service, excellent decor. Convenient yet somewhat secluded. Fantastic.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
gorgeous room with a view
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an absolute must It’s a true 5 star hotel and it’s position is close to everything
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, amenities, property conditions & facilities
Good size room. Great service. Good delicious food. Convenient location.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff was professional, very attentive and helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The staff - all professional and welcoming. The shower in our room - clean minimalist design, easy to use and perfect water pressure.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, very good hotel amenities and attentive service. Location is super convenient.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. The staff were exceptionally helpful, and it's in a great area. Not too busy but with really great transport and shopping options. It was very clean, and the bedding was comfy. They even gave us a free bottle of champagne and room upgrade to celebrate our special event. Very well equipped, nothing lacking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refurbished rooms are elegant, hotel staff can not do enough for you. Amazing stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bing Yean

Liked: Cleanliness, property conditions & facilities
It was an excellent stay. Everything was excellent staying at Level 45 with my family. The services, the staff, the room, the amenities and the activities were all superb. My daughters would not even want to leave the hotel!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

antoine

Liked: Cleanliness, amenities, property conditions & facilities
Modern clean and spacious room. Great view of the Harbour.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHI MING

Tony Yu, we are impressed by his service and also front desk
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and excellent service. Cannot fault.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with a wonderful staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with my stay here because of the very welcoming, helpful and polite staff. The food is great too by the way.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

MEI

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great! The staff is professional and friendly, the room with the harbor view is gorgeous, the buffet breakfast is excellent! Definitely will recommend to anyone who want to visit Hong Kong!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room size is great.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great location. The rooms seem slightly tired and old fashioned. The breakfast selection was top-tier but there was little elegance. It was crowded and the seating arrangements didn't offer privacy. It was Sunday morning so it may have been overrun by weekenders.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with staff who went above and beyond to accommodate our requests and needs.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Reynaldo Ruiz

Liked: Cleanliness, amenities, property conditions & facilities
The central location is close to everything.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay from the concierge desk was absolutely fabulous with helping us resolve the issue with the Vietnam visa. Shangri-La is fortunate to have such a dedicated customer-facing staff.
Stayed 2 nights in Sep 2025