Hotels near Holmes Reservation

"Clean, friendly staff."

"The water was brown. We told them and they acted unaware , but didn’t offer to help or change anything about it."

"Excellent hotel. Would be happy to stay here again."

"Stay was great"

"The property was at a good spot . They were currently doing renovations . So property outside was a bit messy. The room itself was not bad . Overall it will be a great spot when overall renovations are done."

"In the middle of remodeling, and i get that. I did not know the restaurant and bar would be closed. The spa was also not open during our stay. The arcade was. The pool was but not the cool feature. Even though we cut other activities short to accommodate the pools limited schedule, no lifeguards were available so we could not use the slide and ship."

"Clean room. Convenient location "

"This hotel is in a great location, has plenty of parking, and the room was big. We traveled with kids, and were not told that the pool was under construction- first disappointment. The customer service at front desk was disappointing for the most part. Rude and entitled, no hospitality. True to form, the NE stereotype was on full display. Having lived in MA for 40 years, and other parts of the country for 15, I can confirm that customer service was terrible. At almost every opportunity, staff made it seem like having customers was a bother to them, and like it would kill them to smile. No one tried to make us feel welcome- it's really not that hard. If you go into the hospitality industry, try to at least pretend you like dealing with the public. Zero compassion or problem solving. The room was nice and well equipped, however, our door handle (to the hallway) was basically falling off- it could be easily moved in and out of the door and did not always lock when we left the room. We made front desk aware (she feigned mild concern) and said she would put in a ticket. No one came, it remained unsafe during our stay. Breakfast was a nice plus. For most people traveling is either for a fun experience, or sometimes for a stressful busy event, and in all cases, costs too much to accept being treated as if your presence is a nuisance. "

"Very clean and perfect location "