Hotels near Holland Casino Amsterdam West

"I can honestly say that I last night had the worst experience with any hotel staff across the hundreds of hotels I’ve stayed at. I simple request early in the evening for a few more pillows to our room completely blew up after the staff ignored us until around midnight. After three attempts I went to the “reception” and Hamid was gaslighting and lying to me saying that it was against hotel policy to issue more then one (1) pillow per guest. And there were no more pillows in the hotel. And what would I or my wife even need more pillows for. I became justifiably irritated and called him out on his obvious untruths, which he then denied effectively claiming that I lied. It was so undignified and unnecessary. Any other hotel would have just have given us the pillows so we could sleep comfortably. The unhelpful reception staff and Hamid in particular have fully deserved this review. And after the exchange we got our pillows delivered to our room within 15’ showing that he was lying about everything to begin with."

"Using a machine to check in was easy and convenient but also felt impersonal and as such we felt like we had no contact with reception staff. Room was large, comfortable and clean. Bathroom the same. Didn’t have breakfast as we felt €20 quite expensive especially for small appetites. There was a coffee machine in the room but we couldn’t work it (no instructions) and a very small supply of coffee pods and tea bags. There was also a coffee machine in the lobby area though (chargeable?) Location was good, away from the crowds but easy to reach the city centre."

"Pratham at front dest was great person , our stay was amazing we really love it , next time we will chose the same hotel , recommend."

"Great hotel"

"We stayed here for our 4 night trip & it was the perfect location to explore the centre of Amsterdam. There is a transport hub less than 10 mins away where u can take train, metro, bus or tram. The rooms were very clean & the apartment we chose had a bedroom with separatel lounge, a dining table & small full kitchen. The kitchen was sufficient for us for making breakfast & simple meals. The bathroom was huge with a walk in shower, though it wasnt that strong. There are a couple of restaurants & large supermarket within walking distance which was ok for us. We were able to check out slightly later & they had luggage storage facilities. I would recommend staying here & would stay again for our next visit."

"Reception was great"

"The stay at WestCord was great from start to finish! Special touches in terms of artwork and breakfast were a highlight and staff were very helpful. The room was very comfortable for our family and although on the smaller side for 4 people, furniture was chosen for maximizing space and storage. The location was very convenient for being outside the main tourist area but right on a direct busline to the main train station. We especially loved the stroopwaffle introduction!!"

"We stayed for 3 nights at this Xo blue square hotel. Location was great. Close to public transport and restaurants and shops. There's also a big market next to it. One stop from Sloterdijk Central Station by bus and trams. Check in was smooth as they offer electronic machines so you can check yourself in. They also keep your luggage for free. We arrived early than check in time so they kept our luggage. Our room was nice and clean and decent size. Toilet was clean with air dryer, towels and toiletries provided. Staff was wonderful. But I have to say that on one occasion, the cleaners left shoes marks in the toilet. The tissue also wasn't replenished so we had to ask them at the reception. Overall, we had a fantastic stay. Would recommend this to family and friends."

"comfortable room...great staff...great location for catchingbthe train to Amsterdam central"