Hotel Mesra Haiwan Kesayangan di Hoffman Estates

"Clean room, helpful staff, well lit, nice swimming pool, close to shopping/restaurants"

"The worst of the worst. Internet never worked. All night with nothing. Staff incompetent!! People outside your door all night walking and talking. I could go on and on but I'll leave it here."

"The room was clean. They did have free parking and breakfast included. They have 2 waffle makers and different bagels and bread to choose from. Juice, coffee and water. They did have a pool which is one of the reason why we picked the place but the heater was not working but my son were still able to enjoy it. Hopefully they do fix the heater because it was cold But other than that we enjoyed our stay"

"When booking my two rooms I was looking for a pool to entertain three children to my surprise and having to pay an additional $300 for a deposit on top of the $900 I paid for two days was crazy to find out there was no pool for the money I sent I could have went to somewhere a lot nicer. The rooms also stated they where King suites they were not just regular hotel rooms that they are overcharging for. Very disappointed in this stay"

"Walk in shower"

"Friendly staff very nice place to stay"

"The room was more or less okay, although some things just didn't work, but the entire building feels like it's only halfway finished. Lots of work being done, the common area is filled with boxes of things, and one other resident referred to the elevator as "ghetto" as the floor isn't done and there's a tarp or something hanging over the walls. The staff seemed alright though, probably just trying to manage as best they can, not superb but I've definitely had worse. Just know that this is a...