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Ulasan tentang The Backpackers Imperial Hotel - Hostel

2 out of 5
The Backpackers Imperial Hotel - Hostel
138 Collins Street, Hobart, TAS

Ulasan

6.6
Penilaian 10 - Cemerlang. 33 daripada 246 ulasan" "
Penilaian 8 - Baik. 86 daripada 246 ulasan" "
Penilaian 6 - Boleh diterima. 70 daripada 246 ulasan" "
Penilaian 4 - Lemah. 33 daripada 246 ulasan" "
Penilaian 2 - Teruk. 24 daripada 246 ulasan" "

6.6/10

Kebersihan

7.0/10

Kakitangan & perkhidmatan

5.6/10

Kemudahan

6.0/10

Keadaan hartanah & kemudahan

6.2/10

Mesra alam

Ulasan

8/10 Baik

Gail

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Value for money and clean
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Gail

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was woken continuously throughout the night by girls in my area and two were sleeping in one bed. I found a man passed out and asleep on a landing, who had spilt a can of alcohol on the carpet. I was quite disappointed with clientele last night.
Menginap 1 malam pada Feb 2024

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Jai

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff, location, price and convenient is good
Menginap 1 malam pada Feb 2024

2/10 Teruk

Laura

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was the most disgusting and poorly managed hostel I've ever experienced. The bathrooms looked like they hadn't been cleaned in 20 years - mildew, grime, and hair all over the floor and walls. Same with the rugs and floors. The kitchen is absolute chaos. Management is completely unresponsive and uncaring.
Menginap 6 malam pada Jan 2024

8/10 Baik

YUHSING

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2024

8/10 Baik

Maisie

Menginap 1 malam pada Jan 2024

6/10 Boleh diterima

Ed

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024

4/10 Lemah

Morihide

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Check-in time is limited, I could not check in a late. there is no equipment in this room( one bed and one locker and one chair only)
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Anthony

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Han

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Awesome
Menginap 4 malam pada Jun 2023
Respons daripada Lr pada 9 Ogo 2023
Hi Han, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you!

10/10 Cemerlang

Trindy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Reviews older than 6months are very much out of date. Rooms are clean, bathrooms freshly remodelled and overall it's a quiet building. Location is its best quality and there is no elevator so zero accessibility options.
Menginap 4 malam pada Jun 2023
Respons daripada Lr pada 9 Ogo 2023
Hi Trindy, Thank you for leaving us a rating. We are glad that you enjoyed your stay with us. We hope you had a nice trip in Hobart.

2/10 Teruk

Amanda

Menginap 13 malam pada Mei 2023

4/10 Lemah

Shannon

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Highlights of my stay were the showers that never run hot (or warm even), stained sheets, a kitchen that never opens, and carpet littered with toenails.
Menginap 2 malam pada Mei 2023
Respons daripada Lr pada 10 Ogo 2023
Hi Shannon, thank you for leaving us a review. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We are closing the kitchen only for an hour to clean it every morning. We do appreciate all feedback from our guests to help us improve continuously. Best wishes!

10/10 Cemerlang

Tamara

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Easy after hour check in,Room was neat,tidy and clean.Shared kitchen and bathroom were cleaner than expected which is a great credit. Plenty of modern appliances within kitchen too
Menginap 1 malam pada Mac 2023
Respons daripada Lr pada 10 Ogo 2023
Hi Tamara, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you! Best wishes, Backpackers Imperial

2/10 Teruk

Stephen

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place needs a serious cleaning. The floors and carpets were disgusting. I would never go barefoot in this place, especially the bathrooms.
Menginap 2 malam pada Mac 2023
Respons daripada Lr pada 10 Ogo 2023
Hi Stephen, We're sorry to hear that you had a negative experience at our property. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this issue with our staff and are taking steps to ensure that it doesn't happen again. We have done numerous upgrades to our rooms and common facilities including new comfy beds and new bathrooms. We appreciate all feedback and are working hard to improve continuously. Best wishes, Backpackers Imperial

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023
Respons daripada Lr pada 10 Ogo 2023
Hi There, Thank you for your rating. We are glad to see you liked our property. Best wishes, Backpackers Imperial

6/10 Boleh diterima

grant

Sukakan: Kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Its was ok, arrived early and waited till 1pm check in to access my room, at 2:30 ish the cleaner knocks I assume clean my room ( asked if i was checkin out) as bins full and bed un maid.
Menginap 1 malam pada Feb 2023

10/10 Cemerlang

Aine de

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A very pleasant no frills accomodation option in a great location.
Menginap 2 malam pada Feb 2023
Respons daripada Lr pada 10 Ogo 2023
Hi Aine, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you! Best wishes, Backpackers Imperial

8/10 Baik

Dianne

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Imperial is in a great location right in centre of Hobart. Easy walk to constitution dock. I would stay again
Menginap 1 malam pada Feb 2023

8/10 Baik

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This stay was my third. Considering the tariff the place is excellent value for a downtown Hobart location. The wotif prepay made the check in process seamless. A phone call to check on a potential booking problem (my fault) was handled with promptly.
Menginap 4 malam pada Feb 2023

2/10 Teruk

Benjamin

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Room 108, brightest light from the carpark next door shining through all night. Two curtains would be helpful as opposed to one that doesn't quite cover the window. Room was still being cleaned when we arrived, was hoping to drop our luggage off and start exploring but had to wait. Reception hours are a bit strange, closes at 2:30pm, generally people check-in after 2pm so we felt that was a bit odd. Late check-in has to be organised 24hrs prior to arrival. Even though it's on the less expensive side, I still don't feel like you get what you pay for. I've seen better facilities at camping grounds. Next time we'll know better :)
Menginap 1 malam pada Jan 2023

2/10 Teruk

Ziyi

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Firstly, the room is absolutely disgusting. There are still previous guests’ hair on the sheet and significant amount of spit on the ground. Secondly, the reception is extremely lazy. Guests should go across a long, dark and narrow corridor to get outside the hotel after 5 p.m. Thirdly, most of the residents here are not “backpackers”. They are probably homeless junkies who made poisonous loud noises during midnight. Finally, the shared bathroom are also sickly disgusting. Drunken people are vomiting in the sink and toilet, no hotel staff are going to clean it. DO NOT BOOK THIS HOTEL!!!
Menginap 1 malam pada Jan 2023

4/10 Lemah

Hadas

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The hostel is in great location but it is not clean, the showers were never cleaned and very little hot water.there is no lift wven thought there are 3 levels, check in time is only between 1-2.30 PM.

10/10 Cemerlang

Cassandra

Menginap 2 malam pada Jan 2023

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Comfortable
Private twin room shared bathroom. Room was larger than expected and clean. No screen on window though, was warm so had to have open. Reception only open for an hour which was inconvenient. Bring a towel.
Menginap 1 malam pada Jan 2023

8/10 Baik

Kaye

Sukakan: Kakitangan & perkhidmatan
It was a clean room for the night and much appreciated

4/10 Lemah

Mikaela

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

6/10 Boleh diterima

Erik

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Für zwei Nächte noch ok
Ein deutlicher Hinweis, dass der Check-In um halb drei schließt, wäre wünschenswert. Das Einzelzimmer war sehr in die Jahre gekommen. Die Gemeinschaftsdusche auch. Handtücher gab es keine, und WLAN auch nicht. Nächstes Mal ist mir Hobart etwas mehr Komfort wert.
Menginap 2 malam pada Dis 2022

8/10 Baik

Laura

Sukakan: Kebersihan, kakitangan & perkhidmatan
Basic but clean, good location. I enjoyed my stay here. Only complaint was that none of the emails I sent were responded to.
Menginap 23 malam pada Sep 2022

2/10 Teruk

Andrew

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Arrived 5:30pm (late) and went to room and it was not cleaned. Gave us another room and then same thing, still required cleaning. We’re told it may be 30 minute wait to get room cleaned but we had seen enough by this time and left. I would have to say it’s the worst hostel I have seen unfortunately. I have stayed in over 50 hostels in my life. It was so dark throughout the corridors which gave it a creepy feel. A refund would have been appreciated. Long story short , I don’t recommend this hostel if your looking for a bit of life
Menginap 1 malam pada Okt 2022

10/10 Cemerlang

Mardi

Sukakan: Kebersihan, kakitangan & perkhidmatan
Great place to stay
Menginap 1 malam pada Jun 2022

4/10 Lemah

Gavin

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Below average. Sharing a smelly, dirty room with two long-term staying students. Bathroom similarly un-cleaned. Bed was comfy though
Menginap 4 malam pada Jun 2022

2/10 Teruk

Bryce

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hostel was dirty. Showers were always cold apart from the very last day when I finally got a slightly warm one. Only saw 1 person in the common room and he was on a phone call to his drug dealer the whole time, talking about how the police confiscated his last stash that the person on the other end had sold him. Private room was average but not overly clean. The rest of the facilities are/were poorly kept. Staff weren't overly friendly. One guy seemed disinterested in his job and another guy said he'd leave bag check unlocked after office hours so I could come back for my bag before my flight left, but then he locked it anyway and lied, claiming a guest had locked it (yet there was the same amount of bags in there as when I left my bag).
Menginap 3 malam pada Jun 2022

2/10 Teruk

Belinda

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the worst Ive ever stayed. Check in closed at 4.30pm, after that you enter via a night door which is located down a dark, dingy alley and used as the outdoor area full of smokers. I arranged a late check in before booking, the staff answering after hours seem really inconvenienced, and not engaging at all. They take your credit card details, hand you a key and you have to ask about the location of your room and check out times. I was embarrassed for Australia if this is what our international guests would get greeted on their travels to this beautiful city. The single private room had holes in the floor, which was made of chipwood, the bedding was old, it generally felt unsafe and I locked my bags. I wasnt given a towel as I arrived 'after hours' at 7.30pm, even though one should be included with the room. Everytime someone came or went from the night door (4.30pm onward) the noise of the door banging and voices, footsteps could be heard (keeping in mind they walk past all the private rooms who are paying higher rates). The hostel had zero atmosphere, common areas empty aside from a blaring TV. Probably because the rules and threats of $ fines for any fun (drinks, food, noise). It felt so scabby most wouldnt run the risk of breaking any rules. I was worried they'd steal my ccard details. The location is not amazing either, most local restaurants tailor to the CBD and were closed at 7.30pm.The only good thing was no bed bugs, but honestly that was a surprise.
Menginap 1 malam pada Apr 2022

8/10 Baik

Nadine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2022

2/10 Teruk

Hye Yeon

Menginap 7 malam pada Mac 2022

8/10 Baik

Michelle

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mac 2022

6/10 Boleh diterima

Max

Menginap 1 malam pada Mac 2022

10/10 Cemerlang

Gail

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
As a senior, solo traveler I found this property perfectly adequate for my stay, even if it involved dragging my luggage up 2 flights of stairs. There was a Laundry on site and a Baggage Room. Staff very helpful. Location excellent. Walkable to Salamanca Market and everything else. Stayed in Single room !
Menginap 1 malam pada Feb 2022

10/10 Cemerlang

Vicki

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Feb 2022

4/10 Lemah

Julia

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hostel did not feel safe for young women travellers. Many of the guests seemed to be older men who appeared as long-term residents. COVID has clearly changed the demographic of this property and as such, this should be communicated online. The building is also in disrepair and very poorly lit inside hallways and stairwells. Nearly pitch black at times.
Menginap 2 malam pada Feb 2022

4/10 Lemah

Jonathan

Menginap 1 malam pada Jan 2022

8/10 Baik

Wei Fan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy to booking and going to anywhere
Menginap 2 malam pada Jan 2022

8/10 Baik

Essi

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2020

4/10 Lemah

Liad

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
:-(
Great location but that it. Very small room, one toilet in sherd bathroom, the staff was unhelpful and unfriendly, they didn't gave the filling that they want to help you, and the sherd kitchen was filthy
Menginap 1 malam pada Mac 2020

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
On average stay. the place looks nice in the morning and looks shady in the afternoon.
Menginap 1 malam pada Feb 2020

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient location; bathrooms were clean; private room was very large with a comfortable bed; quiet
Menginap 1 malam pada Feb 2020

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very old building, dusty rooms and disgusting showers. Just horrible.
Menginap 1 malam pada Jan 2020
Respons daripada Backpackers Imperial pada 13 Jan 2020
Hi there, thank you for leaving us a review. We are sorry to read that your stay at our Backpackers was not up to your expectations. We do appreciate all feedback from our guests to help us improve continuously. Best wishes!

6/10 Boleh diterima

Kelly

Menginap 2 malam pada Dis 2019