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Ulasan tentang Tan Son Nhat Saigon Hotel

4.5 out of 5
Tan Son Nhat Saigon Hotel
202 Hoang Van Thu Street, Phu Nhuan District, Ho Chi Minh City

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 119 daripada 328 ulasan" "
Penilaian 8 - Baik. 140 daripada 328 ulasan" "
Penilaian 6 - Boleh diterima. 47 daripada 328 ulasan" "
Penilaian 4 - Lemah. 12 daripada 328 ulasan" "
Penilaian 2 - Teruk. 10 daripada 328 ulasan" "

8.6/10

Kebersihan

8.2/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Nga

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ks ở vị trí đẹp, gần các điểm tham quan, phòng nghỉ rộng, thoáng, sạch sẽ, đầy đủ tiện nghi, nhân viên nhiệt tình vui vẻ.
Menginap 1 malam pada Apr 2024
Respons daripada Tan son nhat hotel pada 22 Apr 2024
Dear Ms. NgaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

An, Granville

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed 2 nights in a suite on level 12A room 09. The room is very spacious, clean and plenty of natural light. The only complaint was very early morning around 6am, it was very noisy above us with moving off chair legs scraping the floor. So above this room if you are a late riser and don't want your sleep disturbed
Menginap 2 malam pada Apr 2024
Respons daripada Tan son nhat hotel pada 22 Apr 2024
Dear Mr/ Ms AnWarmest greeting from Tan Son Nhat Hotel.Thank you for your feedback.We are truly sorry for any inconvenience this may cause.Your feedback is very important for us to improve our products and services. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

6/10 Boleh diterima

Kok Chor

Tidak sukakan: Kakitangan & perkhidmatan
The hotel shut down the breakfast area without informing the hotel guest. Shift led breakfast area to the 15th floor. The staff doesn't communicate with the guest They speak mainly Vietnamese languages and when they see foreign guest, they tends to avoid. Being shy, they lack of communication. Staff overall are not friendly and helpful. I stayed in this hotel, mainly for convenience. Is an old hotel, during Covid19, it was used as a hospital or quarantine quarters. People died here due to Covid19,this information was shared by the local people here.
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Michel, Kalamazoo

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I love it ❤️
Menginap 2 malam pada Apr 2024
Respons daripada Tan son nhat hotel pada 5 Apr 2024
Dear Mr/ Ms MichelThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Michel, Kalamazoo

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It is a beautiful hotel! Highly recommends!
Menginap 2 malam pada Mac 2024
Respons daripada Tan son nhat hotel pada 5 Apr 2024
Dear Mr/ Ms MichelThank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien Sales Executive

8/10 Baik

MINH

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything is good but property need remodel/ upgrade because of the old facilities in the rooms. TV is very old, and so small
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Nicholas, Choctaw

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect room
Menginap 3 malam pada Mac 2024
Respons daripada Tan son nhat hotel pada 25 Mac 2024
Dear Mr/ Ms Nicholas Thank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien

10/10 Cemerlang

Fernando

Mengembara bersama kumpulan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Staff and workers did their best to make a great stay
Menginap 3 malam pada Mac 2024
Respons daripada Tan son nhat hotel pada 6 Mac 2024
Dear Mr/ Ms Fernando Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Dana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
love it
Menginap 1 malam pada Feb 2024
Respons daripada Tan son nhat hotel pada 26 Feb 2024
Dear Mr/ Ms DanaThank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien Sales Executive

6/10 Boleh diterima

Paul

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Sally

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Sally

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Michel, Kalamazoo

Mengembara bersama pasangan
Excellent place, reasonably priced
Menginap 1 malam pada Jan 2024
Respons daripada Tan son nhat hotel pada 17 Jan 2024
Dear Mr/ Ms Michel Thank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien Sales Executive

8/10 Baik

MASAHIRO

Menginap 1 malam pada Jan 2024

8/10 Baik

Teresa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
I had 2 King suites which were huge in size. The rooms were very clean but desperately needed new carpeting. The carpet was very worn. There was also a lot of construction going on in the hotel. You could not stand to be in your room during the day, even on Saturday. If I knew this hotel was under construction, I would have never booked it. Other than the constant construction noise, I would stay here again. Great place for the money.
Menginap 2 malam pada Jan 2024
Respons daripada Tan son nhat hotel pada 17 Jan 2024
Dear Mr/ Ms Teresa Warmest greeting from Tan Son Nhat Hotel.Thank you for your feedback.We are truly sorry for any inconvenience this may cause.Your feedback is very important for us to improve our products and services. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Lukas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Schöne Unterkunft nahe am Flughafen. Im Zimmer war nichhts von der Stadt zu höhren. Alles war perfekt. Das einzige was man verbessern könnte ist beim Morgebuffet mehr vegetarische Gerichte anzubieten.
Menginap 1 malam pada Jan 2024
Respons daripada Tan son nhat hotel pada 17 Jan 2024
Dear Mr/ Ms Lukas Warmest greeting from Tan Son Nhat Hotel.Thank you for your feedback.We are truly sorry for any inconvenience this may cause.Your feedback is very important for us to improve our products and services. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Kok Chor

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is very convenient to move around and to go airport
Menginap 2 malam pada Jan 2024
Respons daripada Tan son nhat hotel pada 15 Jan 2024
Dear Mr/ Ms Kok ChorThank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien

10/10 Cemerlang

Neyko

Menginap 1 malam pada Nov 2023
Respons daripada Tan son nhat hotel pada 19 Dis 2023
Dear Mr/ Ms Neyko Thank you for choosing Tan Son Nhat Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Don

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This is our hotel of choice whenever we are in Ho Chi Minh City primarily because of the amazing breakfast! The hotel is always welcoming, clean, helpful and has a refreshing swimming pool for the muggy heat of Vietnam. It is situated close to the airport. We highly recommend.
Menginap 1 malam pada Nov 2023
Respons daripada Tan son nhat hotel pada 11 Nov 2023
Dear Mr/ Ms DonThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

8/10 Baik

Kok Chor

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Stayed here several times. This time, I experienced on 4th Aug'23, that all guests elevators gone haywired. Lift automatically goes up to 9th floor and back to ground floor. I have to take service lift to 11th floor. Overall the hotel should upgrade, elevators, room lightings to availability of power points, are very limited. My shower closet is not lighted, main door locking system is unresponsive, it take me some trouble, need force to push open the door. Overall, I love it convenience to and from airport terminals. Situated away from heavy traffic in the heart of city. Staff in restaurant cannot speak English, when you ask them to speak English, they avoided and walked away. Reception staff are not friendly and lack of initiative. Staff here likes to avoid you whenever they cannot communicate with you. Some of them are rude.
Menginap 2 malam pada Ogo 2023
Respons daripada Tan Son Nhat Hotel pada 7 Ogo 2023
Dear Mr/ Ms Kok Chor Warmest greeting from Tan Son Nhat hotelThank you for your feedback.We deeply apologize that we were not able to meet your expectations.Your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvement review. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Bau

Menginap 2 malam pada Jul 2023
Respons daripada Tan son nhat hotel pada 11 Nov 2023
Dear Mr/ Ms BauThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

2/10 Teruk

David

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
This was an expensive and highly rated hotel. We had a 2AM morning flight so booked it because it was close to the airport. Room was very warm AC was turned on only as we entered the room and it never cooled down. One bedroom AC on high and set for a lower temperature never cooled down. Put our water bottles in bedroom refrigerator and it was colder when we put it in. Used the shower and had to stop because the shower drain was backing up and flooding the bathroom. Carpet was worn with burn spots and other issues. The lamp next to the bed did not work, The hotel is very fancy but the room we stayed in very poorly maintained.
Menginap 1 malam pada Jun 2023
Respons daripada Tan Son Nhat Hotel pada 26 Jun 2023
Dear Mr/ Ms DavidWarmest greeting from Tan Son Nhat Hotel.Thank you for your feedback.We are truly sorry for any inconvience this may cause.Your feedback is very important for us to improve our products and services. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

6/10 Boleh diterima

Michael

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
TV small, Air condition was not working in the first room they gave us. Limited outlets and charging ports.
Menginap 1 malam pada Jun 2023
Respons daripada Tan Son Nhat Hotel pada 8 Jun 2023
Dear Mr/ Ms MichaelWarmest greeting from Tan Son Nhat Hotel.Thank you for your feedback.We are truly sorry for any inconvience this may cause.Your feedback is very important for us to improve our products and services. We look forward to seeing you again in the near future.Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Truong

Menginap 2 malam pada Jun 2023
Respons daripada Tan Son Nhat Hotel pada 8 Jun 2023
Dear Mr/ Ms TruongThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kim Lien Sales Executive

10/10 Cemerlang

Kok Chor

Menginap 3 malam pada Mei 2023

10/10 Cemerlang

Randal, North Reading

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2023

10/10 Cemerlang

Kok Chor

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel is conveniently near to airport, about 5 mins drive. Away from heavy traffic cóming from the city central. There are many eateries arounf the hotel. Hotel serve very delicious traditional beef, eel, pork noodle in the morning beside the international selection. The surrounding was quiet, clean like a resort, with many walkable shady areas that connect to other amenities. Spacious parking. Very safe and secured.
Menginap 2 malam pada Mac 2023

8/10 Baik

Mai

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed a day in the hotel so that I could eat the breakfast in the morning and explored the property
Menginap 1 malam pada Jan 2023

6/10 Boleh diterima

Dung

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Need to change the mattress

10/10 Cemerlang

Jordan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great service and delicious good

8/10 Baik

Dong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Need USB ready charger.
Menginap 3 malam pada Sep 2022

6/10 Boleh diterima

chi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Efficient
Staffs are friendly . Cleanliness Comfortable room
Menginap 2 malam pada Ogo 2022

10/10 Cemerlang

Vu

Menginap 1 malam pada Jun 2022

10/10 Cemerlang

Diana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice Hotel . Friendly & good service staff . Good food at breakfast. Good location with all restaurants around .Definitely will stay again .
Menginap 2 malam pada Mei 2022

2/10 Teruk

Adrian

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Not a 5 star hotel.Hugely reduced service
Arrived learnt evening to be told all restaurants closed. Room service had been cancelled due to low occupancy. Shower drain was blocked , cryptic air conditioning wall control , Breakfast service hugely reduced , nothing special I was interrogated as a foreigner for 40 minutes before they would permit me to check in , I had to detail my whole itinerary including flight numbers !! This was then passed on to the duty manager who had to get the general manager to permit he to stay. They do not like Westerners at this hotel !!
Menginap 1 malam pada Mac 2020

8/10 Baik

kok yiow

Pengembara perniagaan
convenient to airport
Menginap 1 malam pada Feb 2020
Respons daripada Nguyen Thai pada 5 Mac 2020
Thanks for choosing our Hotel, Your review is appreciated

6/10 Boleh diterima

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2020
Respons daripada Nguyen Thai pada 13 Feb 2020
Dear Customer Thanks for choosing our Hotel, Your review is appreciated, Can you specify what make you uncomfortable so we can serve you better next time? Thanks and Best Regards

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
トランジットで宿泊。 問題なし。
Menginap 1 malam pada Dis 2019
Respons daripada Nguyen Thai pada 30 Jan 2020
thanks for choosing our Hotel, Your review is appreciated

10/10 Cemerlang

KUMA, 日本

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
早めのチェックインに対応してくれたので助かりました。 いつも利用していますが、次回も利用したいと思います。
Menginap 1 malam pada Dis 2019
Respons daripada Nguyen Thai pada 30 Jan 2020
Thanks for choosing our Hotel, Your review is appreciated

6/10 Boleh diterima

Eeva

Mengembara bersama kumpulan
7
Meitä oli neljän hengen porukassa kaksi, jolla on astma ja hotellissa ei ollut yhtään huonetta, jossa ei olisi ollut kokolattiamattoa. Hotellin oman luokituksen mukaan siinä oli 5 tähteä, mutta ilmeisesti ne olivat aulan prameuden mukaan laitettu. Vastaanotossa osattiin englantia muttei esim. poolbaarissa lainkaan. Hotelli oli viiden minuutin ajomatkan päässä lentokentältä kun ruuhkia ei ollut.
Menginap 1 malam pada Dis 2019
Respons daripada Nguyen Thai pada 24 Dis 2019
Thanks for choosing us for your stay, Your review is appreciated, We are sorry that there are some uncomfortable during your staying with us, We will do our best to improve what you have mentioned for better service.

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Paikallinen luokitus 5, mutta todellisuudessa lähempänä 4. Kaikissa huoneissa oli kokolattiamatot. Liikenteen melu kuului ylimpiin kerroksiin asti. Sisällä tunkkainen ilma, ilmastointi yleisissä tiloissa olematon. Englannin taito todella heikkoa henkilökunnalla.
Menginap 1 malam pada Dis 2019
Respons daripada nguyen thai pada 21 Dis 2019
Thanks for staying with us, Your review is appreciated, We will do our best to improve what you mentioned to serve you better next time

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Dis 2019
Respons daripada Nguyen Thai pada 19 Dis 2019
thanks for choosing our Hotel, Your review is appreciated

6/10 Boleh diterima

Byung-Rok

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Dis 2019
Respons daripada Nguyen Thai pada 18 Dis 2019
thanks for choosing our Hotel, Your review is appreciated, Can you help us to improve by telling us what make you uncomfortable at our Hotel so we can serve you better next time? Hope to see you soon

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2019
Respons daripada Nguyen Thai pada 13 Dis 2019
thanks for choosing our Hotel, Your review is appreciated

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Okt 2019
Respons daripada Nguyen Thai pada 22 Nov 2019
Thanks for choosing our Hotel, We are happy that you had a good experience with us, Your review is appreciated

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019
Respons daripada Nguyen Thai pada 22 Nov 2019
Thank you for choosing us, Your review is appreciated

10/10 Cemerlang

Brian, Washington

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is by far better hotel than the Bellagio, the Cosmopolitan and the Elara Hilton Grand Vacation hotels that we had stayed on the Las Vegas Strip. We definitely will stay here again when we visit Vietnam. And we of course will tell our friends about all the goodness about this hotel.
Menginap 3 malam pada Ogo 2019
Respons daripada Nguyen Thai pada 6 Sep 2019
Thanks for choosing our Hotel, Your review is appreciate, It's great that you have good experience at our Hotel, Looking forward to see you again soon,

2/10 Teruk

Phi Van

Menginap 2 malam pada Ogo 2019

8/10 Baik

n, 東京

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
悪くはないが、五つ星なりのサービスがあるかは疑問
Menginap 1 malam pada Ogo 2019
Respons daripada Nguyen Thai pada 14 Ogo 2019
Thanks for staying at our Hotel, Your review is appreciate Can you please tell us what make you unsatisfied and if possible how we can improve to serve you better

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Ogo 2019
Respons daripada Nguyen Thai pada 14 Ogo 2019
Thanks for staying with us, Your review is appreciate