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Ulasan tentang Ciao SaiGon Hotel & Spa

4 out of 5
Ciao SaiGon Hotel & Spa
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 86 daripada 232 ulasan" "
Penilaian 8 - Baik. 99 daripada 232 ulasan" "
Penilaian 6 - Boleh diterima. 24 daripada 232 ulasan" "
Penilaian 4 - Lemah. 14 daripada 232 ulasan" "
Penilaian 2 - Teruk. 9 daripada 232 ulasan" "

8.6/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.8/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

6.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Kwok Seng

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to the airport
Menginap 1 malam pada Apr 2024

8/10 Baik

Va

Mengembara bersama pasangan
We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Menginap 1 malam pada Mac 2024

2/10 Teruk

Ishii, MInamiku Sagamihara

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
waste from previous guests was still in the room. no more use this hotel.
Menginap 1 malam pada Mac 2024

4/10 Lemah

Hede

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
The name of the hotel says “spa”, but there is no spa or services. Also the breakfast was only omelette, coffee and water. The hotel has mole, I got very sick there.
Menginap 1 malam pada Feb 2024

8/10 Baik

Michael

Menginap 1 malam pada Jan 2024

8/10 Baik

Joe

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Richard

Menginap 1 malam pada Dis 2023

10/10 Cemerlang

sungbin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
깨끗하고 친절!
Menginap 2 malam pada Nov 2023

8/10 Baik

Christopher

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

8/10 Baik

Jack

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
沒有Spa
標註Spa却已经装修公告很久了，早餐9:00下樓也說沒有供應了！
Menginap 1 malam pada Okt 2023
Respons daripada Tri pada 7 Nov 2023
对于您的不良体验，我们深表歉意，我们可以确认所有早餐将于上午 9:40 结束。谢谢。

10/10 Cemerlang

SHAN PIN

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
臨近機場附近，可即時到機場簽到非常方便
Menginap 1 malam pada Jan 2023

6/10 Boleh diterima

Mia

Pengembara perniagaan
Menginap 3 malam pada Dis 2022

2/10 Teruk

William J

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Disgusting
The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Menginap 1 malam pada Nov 2022
Respons daripada Mr.Loy pada 5 Dis 2022
Dear Mr. William J The first thing that I want to say that I regreted about your bad experience as well as the hotel service and policy.We will take a closer look at the quality of the room as well as make the most reasonable policy on the website to provide the best possible experience.And we also regret the lack of professionalism in handling the situation as well as the staff just trying to support and follow the regulations.I send you an apologize.

6/10 Boleh diterima

christopher

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
Menginap 2 malam pada Okt 2022

6/10 Boleh diterima

Glen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Small room surrounding area felt unsafe. No food availability at night and no food service close
Menginap 2 malam pada Okt 2022

8/10 Baik

Luoc

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
.
Menginap 1 malam pada Jul 2022

6/10 Boleh diterima

Nghia

Menginap 2 malam pada Apr 2022

8/10 Baik

LJK

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Apr 2022

10/10 Cemerlang

Lee

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2022

4/10 Lemah

Kazuki

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not as expected
Not as expected. Facilities such as bar, restaurant, spa not operating but not informed in the reservation site. Not essential but disappointing.
Menginap 1 malam pada Dis 2020
Respons daripada Quy pada 25 Dis 2020
Dear Sir, We would like to offer our sincerest apologies for any inconvenience caused during your stay at Ciao Saigon Hotel & Spa. All of our staffs always care about our guests at Ciao Hotel, and we don’t want any problems happen with them. However, it blackened your stay at our hotel, and for that we are sorry. Your comments will help us a lot to improve and deliver flawless & pleasonalised service to entire our valued guests. Thank you for your understanding. Best regards, HOTEL MANAGEMENT TEAM

8/10 Baik

Adrian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
WARNING ! Unmarried couples cannot share a room.
A very modern hotel, recently refurbished. Comfortable bed , great deep soaking bathc / large bathroom. WiFi a bit erratic, and TV has very few Western/English channels. Breakfast a bit disappointing , like most VN hotels in the Covid period , the buffet has been cancelled and they switch to a single dish a la carte menu with no refills on coffee or juice. Waiter was excellent. I missed the hotels.com smallprint , they do not allow unmarried guests to share a room. That included my fiancee. Strangely, they would allow me to pay for another room , yet allow us both to stay in the original room, so it's a bit of a scam. This archaic VN law has never been enforced at the 20+ hotels I have stayed in. Strange that the Hotel enforces this, so probably a scam.
Menginap 1 malam pada Nov 2020

6/10 Boleh diterima

young kyu

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
4일 있었는데 하룻밤에는 기계음 소리가 밤새 들렸음. 아침식사가 너무 간단함.
Menginap 1 malam pada Okt 2020

8/10 Baik

Gary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Overall Good
Close to airport. Friendly, helpful staff. No steet noise. Couldn't get the tv to work. Internet was slow and spotty. Good place to stay if you need to get to the airport early moning.
Menginap 1 malam pada Feb 2020

4/10 Lemah

Pengembara yang disahkan

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
한국사람에게 추천해줄만한 곳은 아닌듯 합니다
Menginap 1 malam pada Feb 2020

8/10 Baik

Mehmet

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2020

8/10 Baik

Tone

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
OK hotell
Servicen var bra! Fikk tidlig innskjekk, og hyggelig personalet. Synd spa var under oppussing, da dette var noe vi hadde sett fram til. Maten var bra. I informasjonen på hotellet står det tydelig at man får kjøpt forfriskende cocktail og vin på andre siden av veien for hotellet, dette stemmer ikke, så å få seg ett glass vin er umulig!
Menginap 1 malam pada Jan 2020

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Dis 2019

8/10 Baik

Ponyt, Quebec city

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was very close to the airport and within walking distance, which was nice. The fact that there was a window in the shower was a bit weird but I guess that's all right. Something i have not seen in hotel rooms before was a weight balance. We really enjoyed how awesome the door system was and how nice the staff was to us.
Menginap 1 malam pada Dis 2019

8/10 Baik

Simo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
The service was really great but for a four star rated property, I was only pleased with my stay because I was staying one night. 24 hour check in was really helpful and it was super close to the airport. It wasn’t really as clean as it should have been and spa and pool are still under maintenance. Good for a short stay, would not stay long.
Menginap 1 malam pada Dis 2019

8/10 Baik

Thomas

Menginap 1 malam pada Dis 2019

10/10 Cemerlang

JONG MIN

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2019

8/10 Baik

yongho

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2019

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
ダニがいます
お部屋は比較的広くて綺麗ですが、ダニがいるようで全身噛まれて帰国後も痒みがおさまらず大変な目に遭いました。 シャワーは隙間から外に水が流れて洗面所が水浸しです。 無料のミネラルウォーターが毎日2本置かれます。 朝食ビュッフェはまずまずといった感じで、お粥が美味しかったです。 食べ終わると間髪入れずに下げられます。 ベルボーイが親切でGrabでタクシーを呼んでくれます。
Menginap 1 malam pada Nov 2019

8/10 Baik

Anna, Phu quoc

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
In the room they dont have a iron & fan Breakfast - same everyday
Menginap 3 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Nov 2019

10/10 Cemerlang

KOJI

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2019

2/10 Teruk

Eric

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Scam!!! They refused my checkin and kept my money!
I was refused check-in even though i showed my hotels.com confirmation. I didn't get any refund by the hotel or hotels.com. The entire multi-day stay payment was stolen. DO NOT MAKE ANY RESERVATION HERE!!!
Menginap 2 malam pada Nov 2019

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice facility, excellent breakfast. Rooms are clean and nice, friendly staff
Menginap 1 malam pada Nov 2019

2/10 Teruk

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama pasangan
Tidak sukakan: Kebersihan
Not satified at all Renovation Hotelstaff are laying HomePage are laying
Menginap 1 malam pada Okt 2019

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is clean and the friendly staff makes you feel welcome
Menginap 1 malam pada Okt 2019

6/10 Boleh diterima

ThanhPhan, San Jose, US

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very close to airport, quiet hotel. This hotel is good if you want a place to rest before your flight.
Menginap 1 malam pada Sep 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great place to stay near Airport
Menginap 1 malam pada Okt 2019

8/10 Baik

Goh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Only short time stay, it was nice and excellent
Clean and comfortable
Menginap 1 malam pada Okt 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Sep 2019

8/10 Baik

Thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2019

6/10 Boleh diterima

Elena

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2019

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan
Menginap 1 malam pada Jul 2019
Respons daripada QUY pada 30 Ogo 2019
We would like to offer our sincerest apologies for any inconvenience caused during your stay at Ciao Saigon Hotel & Spa. All of our staffs always care about our guests at Ciao Hotel, and we don’t want any problems happen with them. However, it blackened your stay at our hotel, and for that we are sorry. Your comments will help us a lot to improve and deliver flawless & pleasonalised service to entire our valued guests. Thank you for your understanding. Best regards, HOTEL MANAGEMENT TEAM

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Menginap 1 malam pada Ogo 2019