Hotel berdekatan Hinckley Hills Trailhead

"Clean rooms "

" Poor customer service "

"All was good! Hotel, staff, breakfast and the fresh ground coffee was outstanding!"

"Parking was easy..the staff was nice...i had one of the jetted tub rooms, but not informed that the switch was across the room...i had to call the front desk to find that out...then in the side drain of the tub still had hair in it from the previous stay...then at 8 am someone opened the room..no knocking it woke me up"

"First room they put me in had a hole in the floor and half smoked joint/cig on the bed. The door also didn’t close all the way and you could see in the room with the door bolted. They put me in another room that had soil all over the floor, crumbs of what appeared to be crackers or bread on both beds, a muddy footprints all in the shower. The only good part of this stay was how accommodating the staff were, and how they resolved the situation. The condition of the building was disgusting. "

"Good clean rooms. Decent breakfast. Enjoyed our one night stay."

"Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. "

"Great service!"

"James at the front desk was really great, all of the staff were kind, room clean and quiet. "

"We stayed 3 nights and housekeeping didn't clean the room anytime during our stay."

"Breakfast was good room had roaches shower nasty hotel hallways smell like dog. "

"good"

"Easy stay overall. Room was clean, staff were friendly, and breakfast was excellent. Highly recommended "

"The bottom of the tub needed scrubbing. Hair and contact lens found on bathroom floor. A fingernail clipping found in bed Liked that floor was a wood looking vinyl as opposed to carpet. Everything else seemed well taken care of. "

"Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property"

"Clean room, helpful staff wonderful location, delicious buffet breakfast"

"Breakfast options were excellent. "