Highland hotels from RM251

"This property was the most run down and misrepresented hotel I have ever stayed at. VERY misleading on what it actually is. I can’t believe it is still able to operate from a safety and health standpoint. We had planned to stay three nights but after only one night we bolted and are being denied a refund. Creepy and unsettling is the feeling inside. When checking in the owners and/or staff were just sitting on the couch waiting very strangely and quietly for someone to walk in. At first I thought they were guests as they just stared at me before welcoming me to check in. No uniform or anything that identifies them as associated with the hotel. From the start you could tell it was older and run down but we had no idea what we were about to experience inside of the room. The bathroom was disgusting. Openings in the bottom of the wall where you could see insulation. Cabinet doors were all bolted in very strangely. Found large hole hidden behind a painting that was hug on the wall - in the bathroom! You could see a copper pipe, drywall, and insulation. The door knob to bathroom was so loose it almost fell off when opening door. The wall paper was separating from the wall leaving a unclean gap to the drywall. In the room clear gift wrapping tape was trying to hold on the wall paper around the Greek columns. We could hardly turn the whirlpool on as the handles were so worn. Black specs on bottom and unclear jet pumps. One of the windows even had a broken glass! List goes on!!"

"Clean comfortable updated rooms. Staff very friendly and helpful. Great value! "

"We stayed here while visiting House on the Rock. I was pleased to see how quaint it was when we pulled onto the property. The staff were so welcoming, nice, and helpful. The rooms are kept in very good repair and very clean. I was surprised at how spacious the room was. I would wholeheartedly recommend this quaint roadside lodge for a stay when you are in the area. We plan to return in June to tour Taliesin and will definitely stay here again. "

"Room was clean and quiet"

"Everything was ok."

"Good"

"The doors were unlocked with everything cleaned and ready for guests. Once we closed our room door we unlocked it with the last 4 digits of our phone number. We never saw staff but we were well taken care of and enjoyed the ease of coming and going "

"early check-in was readily granted"

"Booked a double queen but they were not Queen beds, they were full size. Lamp shade needed dusting, pool corners were gray. Quiet time not inforced and kind allowed to run through the halls. Parents were drinking in the pool while other kids were swimming and not advised to leave the pool area. "