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Quality Inn & Suites

2.5 star property
Downtown adventures await with nightlife, hearty breakfast, and multilingual staff ready to help visitors make the most of the city.

Choose dates to view prices

Quality Inn & Suites is in the city center, offering entertainment like an arcade/game room and nightclub. Enjoy meals at the on-site Stardust Steakhouse and a morning breakfast to fuel your city exploration. Guests consistently praise the exceptionally helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM555
RM623 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Flat-screen TV, fireplace, pay films

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room Efficiency Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Room Efficiency Non-Smoking

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Efficiency Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Suite Efficiency Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (Efficiency)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
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About the area

Located in High Level, Quality Inn & Suites is connected to the convention centre. The area's natural beauty can be seen at High Level Community Park and local attractions include High Level Outdoor Ice Rink and R.E. Walter Memorial Aquatic Centre. Spend some time exploring the area's activities, including golfing. Visit our High Level travel guide
Map
9704 97 St, High Level, AB, T0H1Z0

What's nearby

  • High Level Outdoor Ice Rink
    13 min walk - 1.1 km
  • High Level Sports Complex
    16 min walk - 1.3 km
  • R.E. Walter Memorial Aquatic Centre
    16 min walk - 1.3 km
  • Mackenzie Crossroads Museum and Visitors Centre
    19 min walk - 1.6 km
  • High Level Community Park
    3 min drive - 2.8 km

Getting around

  • High Level, AB (YOJ)
    10 min drive

Restaurants

  • Tim Hortons
    4 min drive
  • Matt's Pizza
    11 min walk
  • Dairy Queen
    11 min walk
  • Starbucks
    12 min walk
  • Denny’s
    11 min walk

About this property

Quality Inn & Suites

Hotel connected to the convention centre
Take advantage of free continental breakfast, a nightclub and an arcade/games room at Quality Inn & Suites. Be sure to enjoy a meal at Stardust Steakhouse, the on-site steakhouse. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and ATM/banking services
  • Luggage storage, a billiards/pool table and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 66 rooms offer comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn & Suites?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 15 Mar 2026 start from RM555, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in High Level, this hotel is within 1 mile (2 km) of High Level Outdoor Ice Rink, Mackenzie Crossroads Museum and Visitors Centre and High Level Sports Complex. R.E. Walter Memorial Aquatic Centre and High Level Community Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 251 reviews
Rating 8 - Good. 83 out of 251 reviews
Rating 6 - Okay. 45 out of 251 reviews
Rating 4 - Poor. 19 out of 251 reviews
Rating 2 - Terrible. 13 out of 251 reviews

Reviews

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel roo wax clean and the food was good
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough beds for a family of 7! Absolutely the best place for a large family!
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite place, a lot friendly staff and nice place to have breakfast and dinner.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable place to stay. Well maintained. Good restaurant and free breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accomodating
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended
Stayed 1 night in Oct 2025

8/10 Good

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
The suite in High level was very impressive, clean, quiet, staff was excellent and helpful. The only minor negatives, there were no glasses to drink from as it was paper cups for coffee. Not fun having a glass of wine in a paper cup after a long drive and the hairdryer is so fall it's painful to blow dry your hair.
Stayed 1 night in Jan 2026

6/10 Okay

Arnold

Liked: Cleanliness, staff & service
The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.
Stayed 1 night in Sep 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

6/10 Okay

Jared

Liked: Cleanliness
Check in was very slow long line of people trying to get rooms, new modern room that was clean.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn is a good place to stay. The rooms are very clean and comfortable. The staff are very helpful and friendly too.
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
Stayed 1 night in Sep 2024

6/10 Okay

William

Disliked: Staff & service, amenities, property conditions & facilities
No charged lien and pillow cases ，MOD attitude were so bad ,rooms were not completely clean with room 144.and light is out. Water leaking from toilet with room127.dirty gloves on the table and higher temperature with fireplace with 122 steam room。it’s wasted our time almost 2hrs.my family are so mad ，we’ve never choice Quality Hotel pagain around the world .but the dinner and service are great.
Stayed 1 night in Nov 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom fan very loud. Easy check-in & friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
The check in was fast and courteous. The room is very quiet and parking is very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Quality Inn - it is class and our favourite place to stay. Their rooms are attractive and well laid out. The service is very good and the food is excellent and well portioned.
Stayed 1 night in May 2024

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Feb 2024

8/10 Good

Lorretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a couch in the room microwave and small fridge, this was perfect especially the couch to watch tv in. The staff were fast in checking me in as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and most pleasant hotel experience me and my family had. Best breakfast includes by far! Great staff! Hospitality at its best! Clean and quiet rooms, double entrance. Fireplace, AC, shower is awesome! Quality Inn rocks!
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Liked: Staff & service, property conditions & facilities
My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Staff were friendly and courteous and very professional and helpful when I locked myself out of my room (with deadbolt and safety lock engaged!). The facilities look a little tired, however.
Stayed 1 night in Feb 2024