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"Excellent two night stay. Lovely large room with lounge area which we later found out was the bridal suite. Room had bath and shower, bath towels could have done to be larger. Breakfast and lunch in the restaurant was very good. I am coeliac requiring gluten free and the staff were excellent and helpful especially Michael. Very local to station and town "

"Quiet and comfortable. "

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."

"Absolutely wonderful stay very friendly receptionists, a very friendly gentleman on breakfast made a big difference to our breakfast experience. "

"Limited parking. Had to park in the station parking area."

"Fabulous hotel on the Quayside… giving the Mal much needed competition .. better value, much nicer hotel, great staff and service … highly recommended… our new go to hotel in Newcastle. "

"Very nice hotel, easily walkable to train station, attractions and shops."

"We loved our bed and view from our bed over the green space. I had pocahed eggs and vegetarian sausages made to order which was a good start to the day."

"Rooms are very nice, we got a view over the river which was nice too. Big and comfortable bed, very modern and friendly staff. We went to the Ginos restaurant in the hotel which was nice too. "