Hell-Ville Vacation Rentals

"All was ok"

"A Gem! Great, clean facilities; good amenities. Helpful staff coordinated airport transfers, an excursion to Lokobe, and scuba for us. Breakfast and dinner buffets were good quality and selection. Overall, we loved it! Note for excursions, it is a separate company embedded in the hotel so that is paid separate from your hotel folio. "

"I had great visit. Staff was excellent and the owner Phillip was so helpful booking my excursion and diving and making sure I had everything I needed for an amazing stay."

"It was super noisy (loudest music I ever experienced) by the nearby night clubs till 2:30am, with no sleep and waking up early to do excursion. I was super tired due to lack of sleep that I had to cut my paid tour activities. "

"What a wonderful stay. The staff was very friendly and went above and beyond to welcome. The facility is new and clean. The food was very good. "

"3 night booking. I arrived at about 9pm on the first night after a long and tiring journey, but my room was not ready. I had to wait about 30 minutes whilst staff went to get towels and soap, as well as a floor-standing fan - there was a fan already in the room but it was broken with the guard cover on the floor. I asked about a room safe, and after a short wait 2 staff members came back in to the room carrying a large, shoddy looking wooden stand and a room safe. The safe was in a terrible condition and looked like it was about 50 years old. There was an a/c unit in the room but it was broken and not working. The internet was extremely slow (avg 20kbps!) and the towels supplied were cheap, paper thin & smelt terrible. There was no seat on the toilet bowl - seriously, how could any hotel offer a room to visitors that had no seat on the toilet bowl! The power went off for 2 or 3 hours at about 6am during the first morning which meant no electricity for the fan, making the room very hot and uncomfortable. Why was there no back-up generator? Also that first morning there was a problem with the water supply for the bathroom, I contacted staff and after a short wait the problem was resolved. That night the water supply went off again, but this time they were unable to fix it so they brought 2 buckets of cold water and a cup into the room for me to use to get washed! The next morning the water supply was still off. At this point I had had enough and decided to check out."

"Fantastic location and wonderful staff who go out of their way to help. Especially Fifi, the manager of the restaurant who takes care of you as if you are family. The only downside is accessibility. You have to walk along a rutted and pot holed road and risk twisting an ankle, especially in the dark. Otherwise, would definitely recommend. "