Kid Friendly Hotels in Heilbad Heiligenstadt

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Es war alles nach meiner Vorstellung von Check in bis Check out. Das ganze Konzept ist hervorragend. "

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"Flot værelse. Nyt og pænt. Dejlige senge. Enkel og god morgenmad i rolige omgivelser. Hjælpsomt personale. "

"Good facilities, really nice hotel. Good breakfast too! "

"Fantastic service and friendly perfect stay breakfast and evening meal was excellent and they even have electric car charging points "

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Nice and clean, friendly staff. "