2/10 Teruk
Ciaran
3 Apr 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
One of the worst hotels of my life
I am a simple guy with an unfussy family. I've stayed in many places in my life and this would have to go down as one of the worst. Even if the price was 1/10th of what I paid I would still have the same opinion. The place is under renovation so there is dust everywhere. It is basically a construction site. The builders are obviously under some ridiculous timeline and are therefore working from 5am to 10pm. The bedrooms were not cleaned adequately. The bedsheets were clearly not changed with lipstick marks and other dirt very visible. The rubbish bin in the bathroom was covered in either vomit or diarrhea. Any requests or complaints to the staff were treated with "yes sir", "right away sir" but we had to ask 6 times to have our sheets changed. I feel for the staff. They probably are trying their best but ultimately their boss is a money hungry individual trying to rip off tourists and treat his employees poorly. Even when the construction is completed this place will still be very poor. Hotels.com need to delist this place
