Hotel Mesra Haiwan Kesayangan di Hattiesburg

"The rooms are gross! Dirty, furniture filthy and needs renovations terribly"

"Room was great. Didn’t get served at the “restaurant” because there were men at the bar and had the waitress’ attention fully. We sat down with my two small grandchildren and were never acknowledged. We left and went offsite to eat. The pool is super cold. It definitely needs heating."

"Staff - Front Desk - Michael- VERY RUDE upon check in and each time we passed the front desk he would not say hello. Terrible attitude and customer service. This is the reason I may never return there. When I checked in, I was told that no rooms were clean nor available until 3pm. I and my son sat in the lobby 25 minutes. A husband and wife walked in and immediately received a room. Unacceptable……..,,,"

"Staff was great and loved the cleanness"

"The staff were extremely helpful, friendly, and accommodating. They truly made our stay enjoyable, and I would give them 5 stars without hesitation. While the hotel itself was just okay and could benefit from some repairs and updates, the staff mentioned that a complete renovation is planned soon, which is encouraging. The hotel was clean, and the two-bedroom layout was perfect for our family, providing plenty of space and comfort during our stay. Overall, we had a positive experience and...

"I never do reviews but I have to say this hotel is one of my favorite for my family & I. We stayed only one night but it’d be great for longer stays. From great working air conditioning, comfortable bed, amazing breakfast, welcoming staff , super quick and easy check in and lastly CLEAN. It was an amazing stay, 11AM check out was very convenient for us who made it in late enough time to rest , eat shower and repack. If needed we would have used the kitchen area honestly really beautiful. Thank...

"Do not stay here. The room door did not work, the staff was very rude and the air conditioner did not work. The rooms are old and it certainly does not meet the standard you would expect with the Hilton name attached. "